Designing and Tracking Knowledge Management Metrics

ISBN-13: 9781789737264 / Angielski / Miękka / 2019 / 272 str.

Alexeis Garcia-Perez; Farah Gheriss; Denise Bedford

Opis

Knowledge management metrics are one of the weakest areas of practice in the field. Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers.