ISBN-13: 9783836419796 / Angielski / Miękka / 2007 / 136 str.
ISBN-13: 9783836419796 / Angielski / Miękka / 2007 / 136 str.
The way of dealing with relevant information in a professional style, calledKnowledge Management, becomes topic with growing interest regardingbusiness matters.Out of that, implicit knowledge is seen to be as a crucial aspect to keep thestrength in competition, especially within larger organisations.Growing, continuously quicker changing markets and shorter lifecycles ofproducts require to focus on existing knowledge and its handling. Thosephenomena lead to leaders situations of not being aware or capable oftranforming their knowledge into suitable, sustainable and on-time decisionmaking.Existing management systems, e.g. software solutions like CRM-modules orsimilar databases, exclusively capture explicit knowledge. This part of knowledgeis just of limited use as such systems do not capture the leaders coreknowledge like ideas, experience and methods.This book is to focus on situations, challenges and problems bigger companiesare faced with and to show solutions and possibilities when trying tohandle and bundle this kind of knowledge.Along the outcome of three interviewees who work for a worldwide actingIT-company, the author demonstrates how professional capture of implicitknowledge could look like to achieve sustainable and worthful decisions onboth operative and strategic levels.This book is written for decision makers acting within organisations whosesuccess strongly depends on employees knowledge who easily could leavethe company.