This handbook highlights limitations of quantitative data analytics, promoting qualitative approaches (in tandem or separately) in analysing and understanding data.
Part I. Philosophical, Epistemological and Theoretical Considerations: 1. Introduction: the need for qualitative research in the age of digitalisation Robert D. Galliers and Boyka Simeonova; 2. Philosophical perspective on qualitative research in the age of digitalization Allen S. Lee and Suprateek Sarker; 3. Data as a contingent performance and the limitations of big data Matthew Jones; 4. Big data: little understanding Rudolf A. Hirschheim and David Whitchurch; 5. Power, knowledge and digitalisation: a qualitative research agenda Boyka Simeonova and Robert D. Galliers; 6. Information technology and power Boyka Simeonova and M. N. Ravishankar; Part II. Methodological Considerations: 7. Human values in a digital-first world: the implications for qualitative research Hameed Chughtai and Michael Myers; 8. One picture to study one thousand words: visualization for qualitative research in the age of digitalization Hani Safadi, Marie-Claude Boudreau and Samer Faraj; 9. Demystifying the digital: a case for hybrid ethnography in IS Nicola Ens, Mari-Klara Stein and Tina Blegind Jensen; 10. Case study research revisited Boyka Simeonova and Guy Fitzgerald; 11. Social media qualitative research vignettes Alex Wilson, Josh Morton and Boyka Simeonova; 12. Co-inquiring in a digital age: enhancing the practice of strategy work in government organisations through action research Joe McDonagh, David Coghlan and Paul Coughlan; Part III. Illustrative Examples and Emergent Issues: 13. Observing artifacts: how drawing distinctions creates agency and identity Sven-Volker Rehm, Lakshmi Goel, and Iris Junglas; 14. Algorithms as co-researchers: exploring meaning and bias in qualitative research Wendy Arianne Günther, Mark Thompson, Mayur P. Joshi, and Stavros Polykarpou; 15. Sensemaking about HRV data of high performing individuals: crafting a mixed methods Study Stefan Klein, Stefan Schellhammer and Nathalie Mitev; 16. The rich facets of digital trace data Jonas Valbjørn Andersen and Philipp Hukal; 17. Balancing the momentum of datafication with qualitative researchers as design thinkers Gongtai Wang, Andrew Burton-Jones and Saeed Akhlaghpour; 18. What data sharing in government tells us about the digitalisation of government services: lessons from the UK digital economy act Edgar Whitley.