Business Models and People Management in the Indian It Industry: From People to Profits

ISBN-13: 9781138295339 / Angielski / Miękka / 2017 / 238 str.

Ashish Malik; Chris Rowley

Opis

This book examines how managers and entrepreneurs in the Indian IT industry have explored and exploited human capital opportunities at various stages of the industry’s evolution to create innovative HR practices and new business models. Based on extensive academic research and deep reflective practitioner accounts this collection presents expert content, views and a coherent picture of the challenges and changes in the Indian IT industry and analyses how the industry has remained competitive in a constantly changing environment.

This book will appeal to researchers, students and practitioners, particularly in the fields of human resources and strategic management.

Recenzje

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Spis treści

Part I: Human Capital Issues in the Indian IT Industry 1. Profiting from people management practices: An introduction 2. Context and evolution of the Indian IT Industry 3. Skills, Strategy and People Management in the IT Industry 4. HRM and Firm Performance: The Case of Indian IT/BPO Industry 5. Orchestrating Human Capital in the Indian IT Service Market: From Entrepreneurial Management to Professional Management 6. Innovative HR Practices: Evidence from three IT Software Services Organisations 7. Innovative People Management Approaches from three Software Research and Product Development Firms Part II: Reflective Practice: Practitioner Insights 8. Managing People in an IT Software Services Environment 9. Managing People in an IT Product and Research and Development Environment10. Process Consulting and Adaptations of Organisation Development in the IT Industry 11. Senior Management Mentoring and Coaching for Exploration and Exploitation 12. The World’s Largest ‘ideaprenurship™’ –Putting Employees First so the Customer Never Feels Second! 13. Towards an Integrated Model of Human Capital Management in the Indian IT Industry