Introduction 1The Revolution Will Be Automated 7Chapter 1 | Automation Fundamentals 13Identify Your Busywork, Define Your Meaningful Work 14Trash Your To-Do Lists 17Introducing the Automation Flywheel 20Chapter 2 | Divide and Conquer 25DIVIDE: Learning the Power of Workflows 30Master Your Workflows, Master Your Work 32Workflow Candidates 35Workflow Models 36Workflow Elements 38Sorting Out the Steps 40CONQUER: Spotting and Plotting Workflows 42Developing an Automation-First Mindset 44Corralling Your Workflow Candidates 48Plotting Your Workflows 56Chapter 3 | Design and Implement 59DESIGN: The Power of Maps 60Visualize Your Workflows 61Workflow Design in Action 66Two Design Tips 71Breaking Down Complicated Workflows 74Common Business Workflows 78Choosing Workflow Software 87Elements of a Good Workflow 89IMPLEMENT: From Design to Deployment 92Take It Step by Step 94Start Where You Are 95Consider the Cloud 96Choose Recommended Products 98Conduct a SWOT Analysis 101Chapter 4 | Refine and Iterate 103REFINE: Measure What Matters 105Establish Your KPIs 106Prioritize Your KPIs 107Apply Systems Thinking 111Improve the Outcome, Not the Output 113Scale Your Expectations 115ITERATE: Test, Change, and Innovate 117Tools and Techniques of Process Improvement 117Continuous Improvement 121Iteration and Innovation 132A Final Note About New Solutions 134Chapter 5 | Design a Life Without Busywork 137Automate Your Memory 138Automate Your Peace of Mind 144Automate Your Communication 150Automate Your Creativity 157Automate Your Growth 163Automate Your Happiness 168Conclusion 175Appendix 179Technology Review Platforms 180To-Do Lists (Individuals and Teams) 180Personal Development/Self-Management 181Communication: Incoming 183Communication: Outgoing 186Alerts and Reminders 188Meetings and Events 189Managing People 191HR Concerns 193Money and Finances (Personal and Business) 194Content Development and Information Management 196Online Presence 200Sales and Marketing 204Order Fulfillment/Customer Service 207Miscellaneous Management and Automation 209Notes 213About the Author 221Index 223
AYTEKIN TANK is the founder and CEO of Jotform, an online form builder with 20 million users. He regularly contributes to columns in Entrepreneur, Fast Company, and Lifehack.