Applying Lean in Healthcare: A Collection of International Case Studies

ISBN-13: 9781439827390 / Angielski / Twarda / 2010 / 247 str.

Joe Aherne

Opis

Typically entrenched and systemic, healthcare problems require the sort of comprehensive solutions that can only be addressed by a change in culture and a shift in thinking. Applying Lean in Healthcare: A Collection of International Case Studies demonstrates how honest appraisal, intelligent planning, and vigilant follow-up have led to dramatic improvements in a variety of healthcare settings across the world. It teaches us how innovative organizations can find sustainable solutions to seemingly intractable problems by following a path guided by Lean Thinking. Lean methods may not solve every healthcare problem, but as these cases prove, changing a culture rather than personnel results in more effective sustainable change.

Spis treści

Introduction to Lean Healthcare. Making It Lean. Providing Rapid Access to a Vascular Surgery Outpatient Clinic. Reorganizing and Standardizing Supply Rooms across a Health System. A Quick-Start Lean Method to Cut the Clutter and Get Your Hospital Back into Shape. Applying Lean Thinking to the Outpatient Registration Process. Establishing a Standardized and Efficient Client Laboratory Supplies Process. Improving Accommodation and Organizational Arrangements at an Outpatient Antenatal Clinic. Improving Wait Times at a Medical Oncology Unit. Minimizing the Time from "Cooking Pot to Patient". A Journey in Lean—Bringing about Change, Improving Quality for the Patient, and Developing the Culture of a Healthcare Organization. Process Improvements to Reduce Operating Room Cancellations. The Future for Lean Healthcare. Glossary.

O autorze

Joe Aherne is CEO of the Leading Edge Group. John Whelton is the Director of North American Operations for the Leading Edge Group.