APM Best Practices: Realizing Application Performance Management

ISBN-13: 9781430231417 / Angielski / Miękka / 2010 / 482 str.

Michael J. Sydor

Opis

Application Performance Management (APM) is the name given to the use of technology to initiate, deploy, monitor, fix, update and/or optimize systems within an organization. Application management software employs measurements of response times, and other component and resource interactions, to help manage the overall stability and usability of the software within its purview. This book, presented in three parts, is intended to take you from the first discussions about planning and assessing your monitoring needs, through the details and considerations of an APM technology implementation, and onto the types of skills, processes and competencies that you will need to be completely successful in the utilization of APM. And it is not simply a discussion of ideas for you to consider. The approach used is largely metrics-based. I have included the appropriate artifacts so that you may conduct these activities exactly the same as I would if I were working with you. My role as an APM practitioner is to guide stakeholders through every phase of the journey to APM excellence and the discussions in this book are taken directly from my presentations, engagement artifacts and training materials. In particular, I lead client teams through a comprehensive program of best practices that allow them to establish and staff an APM discipline.

Spis treści

1. Getting Started with APM
2. Business Justification
3. Assessments
4. Staffing and Responsibilities
5. APM Patterns
6. The Pilot Evaluation
7. Deployment Strategies
8. Essential Processes
9. Essential Service Capabilities
10. Solution Sizing
11. Load Generation
12. Baselines
13. The Application Audit
14. Triage with Single Metrics
15. Triage with Baselines
16. Triage with Trends
17. Firefighting and Critical Situations

O autorze

strongMichael J. Sydor/strong is a software solution architect who has invested 20 years in the mastery of high performance computing technology. He has significant experience identifying and documenting technology best practices and has designed programs to mentor and realize client performance management teams. With a broad combination of software and systems architecture experience, as well as critical situation and traditional performance analysis, Michael is well-positioned to influence and guide major initiatives within client IT organizations, for both distributed and mainframe architectures, and across the telecommunications, cable, financial trading, media, banking, insurance, and utilities industries.