ISBN-13: 9780415041249 / Angielski / Twarda / 1991 / 318 str.
ISBN-13: 9780415041249 / Angielski / Twarda / 1991 / 318 str.
Describes approaches to the resolution of disputes that should be of interest to students of legal and labour relations studies. Topics include negotiation and mediation, recent developments in the complaints mechanisms of the law, and mediation processes in various countries.