Problem Solving For Results

ISBN-13: 9781574440188 / Angielski / Miękka / 1996 / 208 str.

William F. Roth; Frank Voehl; James Ryder

Opis

This work aims to demostrate how to get top-level management to rethink the concepts of organization design and the decision-making process. It also looks at how employees at all levels can concentrate on improving their own problem-solving skills.

Spis treści

SECTION 1
Part 1: Creating the Right Culture
Part 2: Shaping the Right Vehicle
Part 3: Picking the Right Techniques and Tools
-Techniques/Tools for Individuals
-General Group Techniques
-System-Oriented Group Tools and Techniques
-Tools for Measuring Productivity
Part 4: Mapping the Right Approach
SECTION 2
Part 5: Overview of the Quality Journey Problem Solving Model
SECTION 3
Part 6: Integrated Case Study
Part 7: Glossary & Index
Index

O autorze

William Roth