Meaningful Healthcare Experience Design: Improving Care for All Generations

ISBN-13: 9781498726962 / Angielski / Twarda / 2020 / 322 str.

Scott Goodwin

Opis

A useful perspective on American healthcare, one that is designed to meet the needs of healthcare and quality professionals who are seeking a way forward for their organizations in quality and healthcare administration, is outlined in this book. The book discusses American healthcare history, the evolution of quality, and the transformative introduction of industrial quality into healthcare. It also identifies the ten key transitions through which American healthcare is currently passing and, finally, focuses on a vision of healthcare in the 21st century.

O autorze

Scott Goodwin, MA, MBA, DA, RN, CPHQ, LSSBB, has worked in healthcare for more than forty years beginning as a night shift ward clerk on a hospital patient care unit. He has twenty-five years of experience in senior quality leadership positions in for-profit, religious, community and critical access hospitals and extensive experience in healthcare quality consulting. He has designed and taught college graduate courses in healthcare quality, Lean and organizational ethics and has presented at national quality conferences. His doctoral dissertation is titled Healthcare Organizational Metaphors and the Implications for Leadership. He owns AWLG Healthcare Consulting, LLC. He is the author of Transition to 21st Century Healthcare: A Guide for Leaders and Quality Professionals (CRC Press 2016) and Mapping the Path to 21st Century Healthcare: The Ten Transitions Workbook (CRC Press 2016).