How To Love The Clients You Really Want To Hate: A melting Pot Of Personalities That Can Make Or Break Your Salon

ISBN-13: 9781470053710 / Angielski / Miękka / 2012 / 104 str.

Trish Rock

Opis

As a Nail Technician, Hair Dresser, Makeup Artist or Beautician, we have to deal with many different types of people and personalities on a daily basis. This type of training is not in the manuals, not in the certificate courses and certainly not in any training schools I have come across lately, or ever. Naturally I feel if a person has the tendency to go into the salon business they are already a people person. This is a great start but after a while there are different personalities that may be difficult to deal with.I notice a lot of Nail Techs, Hair Dressers, Makeup Artists and Beauticians reaching out for advice through forums and Social media platforms on how to deal with certain clients and their behaviour so I understand it can be a problem for many people in business. IDEAL CLIENTS I am a strong believbeliever that of you know who your ideal clients are and you market specifically for them, the chances of having some of these challenges with clients become a lot less however there will still be the occasions when they do cross your path and you need to know how to deal with them in your salon. This book will have a look at 5 different types of clients. I will show you first of all why it is that some of these clients do what they do, what has brought them to these habits and how it is a waste of your time and energy to attempt to change them in any way. My intention is also to show you how all different types of clients can actually help you to grow and become a better, more fulfilled person. When you discover they are in your life to be your teacher, you will see these clients in a totally different light and appreciate them more than ever before. (This does not mean you have to put up with their behaviour or have them as clients by any means. There are other clients out there that will value your services.) I hope you enjoy this book and it helps you to have a totally happy experience everyday on your salon.

Zawartość książki może nie spełniać oczekiwań – reklamacje nie obejmują treści, która mogła nie być redakcyjnie ani merytorycznie opracowana.