Strategic Operations Management

ISBN-13: 9781138566132 / Angielski / Miękka / 2018 / 552 str.

Steve Brown; John Bessant; Fu Jia

Opis

Strategic Operations Management, 4^th Edition, shows how vital it is to have world-class operations management in any organisation. This new edition pays equal attention to manufacturing and service sectors. 

Spis treści

Preface, Chapter 1: - Introduction to Operations Management, Chapter 2: - Strategic operations Management, Chapter 3: - Managing Services, Chapter 4: - Managing Innovation, Chapter 5: - Managing Supply, Chapter 6: - Managing inventory (MRP), JIT, Chapter 7: - Managing Layout and Process Choice, Chapter 8: - Managing HRM in Operations, Chapter 9: - Managing Improvements through TQM BPR and Process Mapping, Chapter 10: - Strategic Capacity and Scheduling, Chapter 11: - Managing Sustainability in Operations, Chapter 12: - The Future of Operations, Index