ISBN-13: 9781138219120 / Angielski / Twarda / 2018 / 628 str.
ISBN-13: 9781138219120 / Angielski / Twarda / 2018 / 628 str.
The Handbook of Communication Skills presents a state-of-the-art overview of this rapidly evolving field of study. Covering core topics such as non-verbal behavior, listening, negotiation and persuasion, the book then situates communication in a range of different contexts, from interacting in groups to the counselling interview.