It is often said that the practice of management is in crisis, and that managers are now finding it harder than ever to develop strategies which withstand the shocks of the marketplace. This illuminating book cuts through these conflicting issues to show how organizational communication plays a vital role in confronting uncertainty.

Arguing that many managers fail to adequately consider the communication consequences of the decision making process and its impact on organizational effectiveness, Hargie and Tourish present here numerous organizational communication insights,...

International Public Relations: Perspectives from deeply divided societies is positioned at the intersection of public relations (PR) practice with socio-political environments in divided, conflict and post-conflict societies. While most studies of PR focus on the activity as it is practiced within stable democratic societies, this book explores perspectives from contexts that have tended to be marginalized or uncharted.

Presenting research from a diverse range of societies still deeply divided along racial, ethnic, religious or linguistic lines, this collection engages with a variety...

This book, first published in 1992, presents a detailed, informed and informative account of research, theory and practice in interviewing. As a single source for practitioners, it focuses on the professional practice of interviewing as a strategy for achieving specific objectives. As well as providing reviews of recent research in interviewing, it includes practical examples of interviewing in many different contexts.

The authors, all of whom have wide experience of interviewing, draw on a wealth of information and insight acquired during their work. They examine the definitions...