ISBN-13: 9780849305320 / Angielski / Twarda / 2007 / 452 str.
ISBN-13: 9780849305320 / Angielski / Twarda / 2007 / 452 str.
Carroll uses a conversational tone to facilitate understanding of business process design and implementation project management methodology that integrates strategy, people, process, and information technology. The text also features a lean tool kit that requires participation from all departments of an organization.