ISBN-13: 9780838910375 / Angielski / Miękka / 2011 / 122 str.
ISBN-13: 9780838910375 / Angielski / Miękka / 2011 / 122 str.
Outlines a focused and results-oriented plan for achieving the best results from library staff through a coaching style of management. Real-world examples and coaching scenarios specific to library work demonstrate how to be both a coach and a player; utilize the abilities and talents of staff at all levels; encourage innovation, flexibility, and problem-solving; and spotlight the big-win opportunities.