The first of its kind, this readable, hands-on book will help you to see your library and the staff that runs it in a new, more strategic way. Experienced librarian and coach Ruth Metz outlines a focused and results-oriented game plan for achieving performance excellence from all staff members, from top to bottom, through a coaching style of management. By viewing the people you work with as a team, you can transform the work environment and, ultimately, the services you are providing your customers. Through real world examples, coaching scenarios, and pathways to excellence that are specific...
The first of its kind, this readable, hands-on book will help you to see your library and the staff that runs it in a new, more strategic way. Experie...
Outlines a focused and results-oriented plan for achieving the best results from library staff through a coaching style of management. Real-world examples and coaching scenarios specific to library work demonstrate how to be both a coach and a player; utilize the abilities and talents of staff at all levels; encourage innovation, flexibility, and problem-solving; and spotlight the big-win opportunities.
Outlines a focused and results-oriented plan for achieving the best results from library staff through a coaching style of management. Real-world exam...