ISBN-13: 9780787902933 / Angielski / Miękka / 1996 / 176 str.
From secretaries to sales reps, data entry clerks to MIS analysts, anyone who teaches others to use computers is a computer trainer. For anyone who has made the leap - or been pushed - from resident computer "expert" to computer trainer, The Accidental Trainer will be an indispensable how-to guidebook. It tells how even the "accidental" trainer can teach the skills that students most need to learn; ensure that students will recall and apply their new skills on the job; and evaluate whether the training worked - and decide what to do if it didn't. Those brand-new to training as well as those who want to enhance their basic teaching skills will discover how to prepare and deliver training that gets users up to speed quickly, smoothly, and painlessly.