Health Care Communication Using Personality Type: Patients are Different!

ISBN-13: 9780415213745 / Angielski / Miękka / 2000 / 224 str.

Judy Allen; Susan A. Brock

Opis

The importance of effective communication in healthcare both with patients and with other professionals, has long been acknowledged. However, most models assume that all the people with whom we communicate will react the same way - what works for one person will be equally good for another. The authors of this book contest this assumption. This text draws upon examples from everyday health care situations to demonstrate that the behaviour differences we all experience in others actually fit within a readily understandable framework (the Myers-Briggs Type Indicator). Using this knowledge, successful health professionals can learn to vary the way they approach patients, more effectively break bad news and encourage clients to follow clinical advice.

Recenzje

'This book is an important contribution to the literature on health-care communication. It makes the concept of psychological type in this setting accessible to all in a way which will be of use to all doctors, medical educators, and other health-care professionals who are interested in improving communication within the field of health care. I recommend it to all readers.' - Hospital Medicine

Spis treści

Chapter 1 Communication, health care and the perspective of type; Chapter 2 Introductionducing FLEX Care; Chapter 3 Seeing type preference in action; Chapter 4 Using a knowledge of psychological type when breaking bad news; Chapter 5 Adherence — encouraging patients to follow clinical advice; Chapter 6 Working together; Chapter 7 Type — a tool for personal and professional development; Chapter 8 Creating committed action; Chapter 9 9 Next steps; Appendix; Bibliography; Index;

O autorze

Allen, Judy; Brock, Susan A.