The importance of effective communication in healthcare both with patients and with other professionals, has long been acknowledged. However, most models assume that all the people with whom we communicate will react the same way - what works for one person will be equally good for another. The authors of this book contest this assumption. This text draws upon examples from everyday health care situations to demonstrate that the behaviour differences we all experience in others actually fit within a readily understandable framework (the Myers-Briggs Type Indicator). Using this knowledge,...

An industry expert shows readers how to get the best return on investment from corporate events

Corporate events and business entertaining are a major part of a company's communication, marketing and public relations strategy. They are used by businesses of all sizes to solicit new business, create a corporate or brand image, and retain and build loyalty with existing suppliers and customers. They can also be used effectively to elicit peak performance from employees and produce camaraderie and teamwork among co-workers. The corporate event bar has been raised dramatically and the...

Did you know that when a spider's web is damaged, a spider will often eat the remaining silk before making a new one? Young children will make many amazing discoveries about spiders in the captivating Backyard Books: Are You a Spider? by Judy Allen with illustrations by Tudor Humphries.

Backyard Books: Are You an Ant? by Judy Allen with illustrations by Tudor Humphries will give children who love to track ants an inside look at the everyday life of this fascinating insect, as they explore the similarities and differences to themselves.

Backyard Books: Are You a Bee? by Judy Allen with illustrations by Tudor Humphries shows that--from the perspective of a honeybee--the backyard is a busy place. A young bee faces many challenges as it takes its place in the hive and joins in the work of the bee community.

This story is about two young people who both grew up in families with strong religious beliefs. They met and fell in love in high school. After graduation they went their separate ways to different colleges in different states, but remained close to each other. On their various college breaks they went back home to be with their families and had a very similar routine to follow. She became pregnant and they had to opt for early graduation and decided to get married. They both prayed for a son but were instead blessed with a beautiful kind daughter, who had the heart of an angel. Tragedy...