Web-Customer Satisfaction

ISBN-13: 9783639081183 / Angielski / Miękka / 2008 / 112 str.

Jose M. Ospina

O autorze

Ospina Jose M. He obtained an Engineering degree and MBA from Universidad de Los Andes (Bogota, Colombia) and a Ph.D. in Business from Tulane University (New Orleans, USA). He is currently a professor of Marketing at Universidad de Los Andes. His research areas of interest are Consumer Behavior and Marketing for Low Income Consumers.