TOTAL QUALITY MANAGEMENT PRINCIPLES AND ACADEMIC ACHIEVEMENT

ISBN-13: 9786209254345 / Angielski / Miękka / 2026 / 308 str.

Joseph Mukolwe; Michael Okwara; Jack Ajowi

Opis

The book is about how Total Quality Management principle can be deployed to enhance the academic achievement of pupils in primary schools in general and Kenya in particular. Total Quality Management is a management approach that was established to seek sources of continuous motion of improvement to provide quality products and hence has become an accepted technique to ensure organizational performance. Therefore, this book focused on four TQM principles namely top management support, teamwork, training, and reward and motivation.