The Project Manager's Communication Toolkit

ISBN-13: 9780367384326 / Angielski / Miękka / 2019 / 200 str.

Shankar Jha

Opis

Describing the challenges and opportunities of communication in a project environment, this detailed guide highlights the range of tools available to the project manager and instructs on their effective use and application. Written from a practical standpoint, this book provides the tools and best practices needed for successful communication management. It deals primarily with written communication, including plans, reports, guidelines, procedures, messages, and presentations. Using easy to understand language, this book highlights the various project communication tools available for use including email and PowerPoint^®.

Spis treści

Communication: Challenges and Opportunities for Project Managers. Text Based Plans, Reports, Messages and Presentations. Charts, Graphs, and Diagrams. Tables and Matrices. Conclusion and Case Studies.

O autorze

Shankar K. Jha, PMP, has more than 12 years of managerial experience at various levels and more than 7 years experience as a project and program manager working with some big multinational and Fortune 100 companies. Over the last 6 years, Shankar has anchored and imparted trainings on project management topics to a large number of project managers, team leads, resource managers and other employees of his company and those of the clients.

Shankar began his career in project management with one of the most respected Indian multinational companies where he successfully managed process improvements, value addition initiatives, knowledge management and quality improvement initiatives apart from managing the client projects. Later on he moved on to work with an American multinational where he managed projects, programs and engagements for a Fortune 100 client. His process improvement initiatives in the PMO of Galaxy, Ingenix (a UHG company) were highly appreciated.

Shankar holds an undergraduate degree (Bachelor of Technology in Mining Engineering) from a premier and nationally renowned institute (ISM, Dhanbad) in India. He kept on updating his knowledge by acquiring various relevant certifications and by attending training programs in-house as well as from outside. He is a member of American Management Association and he has been member of Project Management Institute and Institute of Engineers (India) in the past. Currently Shankar is working for Cognizant Technology Solutions (a Fortune 1000 company), before this, he has worked for Tata Steel (world's second most geographically diversified steel producer and world's top 5 steel producer) and Infosys Technology Ltd (India's most respected and valuable company for many years and # 2 Software Services company in India).