Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the services industry and its economy. This book contains the refereed proceedings of the 4th International Conference on Exploring Services Science (IESS), held in Porto, Portugal, in February 2013. This year, the conference theme was Enhancing Service System Fundamentals and Experiences, chosen to address the current need to explore enhanced methods, approaches, and...
Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engi...
This book constitutes the proceedings of the 6th International Workshop on Enterprise Applications and Services in the Finance Industry, FinanceCom 2012, held in Barcelona, Spain, on June 10, 2012. The workshop spans multiple disciplines, including technical, service, economic, sociological, and behavioral sciences. It reflects on technologically enabled opportunities, implications, and changes due to the introduction of new business models or regulations related to the financial services industry and the financial markets. The seven papers presented were carefully reviewed and selected from...
This book constitutes the proceedings of the 6th International Workshop on Enterprise Applications and Services in the Finance Industry, FinanceCom 20...
To large organizations, business intelligence (BI) promises the capability of collecting and analyzing internal and external data to generate knowledge and value, thus providing decision support at the strategic, tactical, and operational levels. BI is now impacted by the "Big Data" phenomena and the evolution of society and users. In particular, BI applications must cope with additional heterogeneous (often Web-based) sources, e.g., from social networks, blogs, competitors', suppliers', or distributors' data, governmental or NGO-based analysis and papers, or from research publications. In...
To large organizations, business intelligence (BI) promises the capability of collecting and analyzing internal and external data to generate knowl...
This book contains the thoroughly refereed and revised best papers from the 8th International Conference on Web Information Systems and Technologies, WEBIST 2012, held in Porto, Portugal, in April 2012, and organized by the Institute for Systems and Technologies of Information, Control and Communication (INSTICC), in collaboration with ACM SIGMIS. The 23 papers presented in this book were carefully reviewed and selected from 184 submissions. The papers were selected from those with the best reviews also taking into account the quality of their presentation at the conference. The papers are...
This book contains the thoroughly refereed and revised best papers from the 8th International Conference on Web Information Systems and Technologies, ...
This book constitutes the proceedings of the 6th International IFIP Working Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012), held in Ghent, Belgium, during September 19-21, 2012. The theme of the conference was "enterprise information systems of the future -- evolving toward more performance through transparency and agility," mirroring the trend toward more open and more flexible systems.
In all, 53 contributions were submitted and after a rigorous review process 10 full papers and 15 short papers were selected for publication in this book....
This book constitutes the proceedings of the 6th International IFIP Working Conference on Research and Practical Issues of Enterprise Information S...
This book constitutes the proceedings of the 5th International IFIP Working Conference on Enterprise Interoperability (IWEI 2013), held in Enschede, The Netherlands, during March 27-28, 2013. The theme for IWEI 2013 was "Information Services and Processes for the Interoperable Economy and Society."
The 15 full papers presented in this volume were carefully selected from 35 submissions. The selection was based on a thorough review process, in which each paper was reviewed by at least three experts in the field. The papers are representative of the current research activities in the area...
This book constitutes the proceedings of the 5th International IFIP Working Conference on Enterprise Interoperability (IWEI 2013), held in Enschede...
This book contains the extended and revised versions papers from the Second International Symposium on Business Modeling and Software Design (BMSD 2012), held in Geneva, Switzerland, in July 2012, organized and sponsored by the Interdisciplinary Institute for Collaboration and Research on Enterprise Systems and Technology (IICREST), in cooperation with the Center for Telematics and Information Technology (CTIT), the Institute for Systems and Technologies of Information, Control and Communication (INSTICC), and Technical University of Sofia. The theme of BMSD 2012 was "From Business Modeling...
This book contains the extended and revised versions papers from the Second International Symposium on Business Modeling and Software Design (BMSD 201...
This volume constitutes the proceedings of the 6th Working Conference on Practice-Driven Research on Enterprise Transformation (PRET), held in Utrecht, The Netherlands, on June 6, 2013, co-located with the Enterprise Transformation Track of the 21st European Conference on Information Systems (ECIS).
Successful enterprises have well-defined managerial responsibilities and understandable project priorities and enable their processes to be sufficiently agile, even improvisational and continuously changing. They do not solely rely on only mechanistic or purely organic processes and...
This volume constitutes the proceedings of the 6th Working Conference on Practice-Driven Research on Enterprise Transformation (PRET), held in Utre...
This book contains the refereed proceedings of the 4th International Conference on Software Business (ICSOB) held in Potsdam, Germany, in June 2013. The theme of the event was "From Physical Products to Software Services and Solutions."The 15 full papers, seven short papers, and six doctoral symposium papers accepted for ICSOB were selected from 44 submissions and are organized in sections on: software business models and business process modeling; IT markets and software industry; IT within organizations; software product management; cloud computing; entrepreneurship and startup...
This book contains the refereed proceedings of the 4th International Conference on Software Business (ICSOB) held in Potsdam, Germany, in June 2013...
Business Intelligence (BI) promises an organization the capability of collecting and analyzing internal and external data to generate knowledge and value, providing decision support at the strategic, tactical, and operational levels. Business Intelligence is now impacted by the Big Data phenomena and the evolution of society and users, and needs to take into account high-level semantics, reasoning about unstructured and structured data, and to provide a simplified access and better understanding of diverse BI tools accessible trough mobile devices. In particular, BI applications must cope...
Business Intelligence (BI) promises an organization the capability of collecting and analyzing internal and external data to generate knowledge and...