The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.

Paratransit challenges the conventional approach to public transport in the United States, which depends on fixed-route, fixed-schedule, publicly owned or regulated systems such as buses and trains. Paratransit is a type of service which relies on small vehicles which are frequently privately owned and operated, and which may not work on a schedule. The various options concerning service types, market niches, and effectiveness are discussed, along with the future of paratransit. Case studies describe paratransit systems in the U.S. and other places, and the interaction of paratransit with...

The fabric of the airline industry has continued to undergo remarkable changes since the 5th edition of this classic text was published in 1995. The industry has witnessed a series of mergers and a trend toward consolidation into fewer but larger airlines. Route patterns have been reconstructed around hub cities. In contrast to the early 1990s, which saw unprecedented operating deficits, the late 1990s have seen a swing to highly profitable operations, characterized by the forming of alliances among U.S. and foreign airlines. Revised substantially to cover these changes, this book is an...

Austin, Texas, entered the aviation age on October 29, 1911, when Calbraith Perry Rodgers landed his Wright EX Flyer in a vacant field near the present-day intersection of Duval and 45th Streets. Some 3,000 excited people rushed out to see the pilot and his plane, much like the hundreds of thousands who mobbed Charles A. Lindbergh and The Spirit of St. Louis in Paris sixteen years later. Though no one that day in Austin could foresee all the changes that would result from manned flight, people here--as in cities and towns across the United States--realized that a new era was...

This book examines the escalation of an organizational conflict to one of the most talked about industrial crises of the past decade: the demise of Eastern Airlines. Through an analysis of the messages exchanged by some of its key participants--the representatives of the pilots and management of Eastern--this study attempts to explain how and why some 4,000 men and women walked away from high-paying glamour jobs and toppled an institution. The book is not an evaluation of the economic climate or financial events that put Eastern into a critical bind; instead, it is an analysis of the human...

With this book by Leslie Hunt, kite-maker for the United States Weather Bureau, you can make your own, personalized kites that will fly in all degrees of wind, from the most imperceptible breeze to a gale. All that you need are some light wood (or substitute), glue, wire, hammer, and nails -- plus the clear, concise explanations offered in this book.
Twenty-five basic kites are covered in constructional details: standard two-stick kites; six-point stars; figural kites such as imps, fishermen, elephants, owls, shields; balloon kites; tetrahedral kites; various kinds of box kites with and...

Flying a beautiful kite is exhilarating and all the more thrilling and rewarding when the kite soaring in the sunshine is your own creation
This exciting practical guide helps even new kite makers to experience the adventure of constructing and flying nine original kites based on traditional designs from around the world. Step-by-step instructions and detailed diagrams take you through the process of assembling, testing, decorating, and flying each of the kites. Finished kites must be aerodynamically sound, but the authors allow plenty of leeway in construction: -In kite making,...