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Kategoria BISAC: Political Science >> Public Affairs & Administration
ilość książek w kategorii: 8885
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The New Public Service : Serving, Not Steering
ISBN: 9780765619983 / Angielski / Twarda / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This widely praised work provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. The expanded edition includes an all-new chapter that addresses the practical issues of applying these ideals in actual, real-life situations. "The New Public Service, Expanded Edition" is organized around a set of seven core principles: serve citizens, not customers; seek the public interest; value citizenship and public service above entrepreneurship; think strategically, act democratically; recognize that accountability isn't...
This widely praised work provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the ...
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cena:
936,25 |
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Transforming Public Leadership for the 21st Century
ISBN: 9780765620415 / Angielski / Twarda / 392 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The forces of globalization are shifting our world, including the public sector, away from hierarchy and command and control toward one of collaboration and networks. The way public leadership is thought about and practiced must be, and is being, transformed. This volume in the "Transformational Trends in Governance & Democracy" series explores what the shift looks like and also offers guidance on what it should look like. Specifically, the book focuses on the role of "career leaders" - those in public service - who are agents of change not only in their own organizations, but also in their...
The forces of globalization are shifting our world, including the public sector, away from hierarchy and command and control toward one of collaborati...
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cena:
837,70 |
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Collaboration in Public Services: The Challenge for Evaluation
ISBN: 9780765801838 / Angielski / Twarda / 264 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The International Group for Policy and Program Evaluation (INTEVAL) serves as a forum for scholars and practitioners of public policy to discuss ideas and developments as a community dedicated to enhancing the contribution of evaluation to government. From the group's studies has emerged a concern with the impact of public management reforms. Collaboration in Public Services examines collaboration in the delivery of public policies and identifies the challenges for policy and program evaluation. Written by a mix of academics, program managers, evaluators, and auditors, this... The International Group for Policy and Program Evaluation (INTEVAL) serves as a forum for scholars and practitioners of public policy to discuss id... |
cena:
591,32 |
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Open to the Public: Evaluation in the Public Arena
ISBN: 9780765803726 / Angielski / Twarda / 254 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Open to the Public grows out of concern with evaluation in the public arena and the struggle to understand how best to use the information it generates. Many concepts and models of evaluation, how to undertake it, and how to make it more useful, were developed before government performance became of so much interest to the public. In fact, it is arguable that recent changes in the forms, shapes, structures, and media through which the information developed in the process of evaluation becomes public, require new ways of thinking about its role in society. What is the role... Open to the Public grows out of concern with evaluation in the public arena and the struggle to understand how best to use the information ... |
cena:
763,79 |
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Making Accountability Work: Dilemmas for Evaluation and for Audit
ISBN: 9780765803993 / Angielski / Twarda / 290 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Like honesty and clean water, ""accountability"" is invariably seen as a good thing. Conversely, the absence of accountability is associated with most of the greatest abuses in human history. Accountability is thus closely linked with the exercise of power and the legitimacy of policies and those pursuing them. This book looks at the role of evaluation and of audit as key elements in democratic accountability processes. The contributors explore the apparent paradox of there being more accountability-related activities today than ever before, at the same time as much public debate laments what...
Like honesty and clean water, ""accountability"" is invariably seen as a good thing. Conversely, the absence of accountability is associated with most...
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cena:
763,79 |
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Can Governments Learn?: Comparative Perspectives on Evaluation and Organizational Learning
ISBN: 9780765806581 / Angielski / Miękka / 212 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. There is continual concern about the ability of governments to perform the duties and responsibilities that their citizens have come to expect from them. Many citizens view government as inept, arthritic, and dedicated to the preservation of the bureaucratic status quo. As we close the twentieth century, the challenge for democratic governments is to become adaptive, flexible, innovative, and creative. In short, they need to become learning organizations. This book explores what it will take for governments to break out of their traditional ways of approaching problems and leam new... There is continual concern about the ability of governments to perform the duties and responsibilities that their citizens have come to expect fro... |
cena:
236,48 |
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Canada's Department of External Affairs, Volume 1: The Early Years, 1909-1946
ISBN: 9780773507364 / Angielski / Twarda / 440 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The first volume of the official history of the Department of External Affairs covers the administrative growth of the department from its formation in 1909 through the major changes brought about by the Second World War.
The first volume of the official history of the Department of External Affairs covers the administrative growth of the department from its formation i...
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cena:
492,77 |
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Canada's Department of External Affairs, Volume 1: The Early Years, 1909-1946: Volume 16
ISBN: 9780773507517 / Angielski / Miękka / 440 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The first volume of the official history of the Department of External Affairs covers the administrative growth of the department from its formation in 1909 through the major changes brought about by the Second World War.
The first volume of the official history of the Department of External Affairs covers the administrative growth of the department from its formation i...
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cena:
142,85 |
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Canada's Department of External Affairs, Volume 2 : Coming of Age, 1946-1968
ISBN: 9780773507524 / Angielski / Miękka / 528 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The second volume of the official history of the Department of External Affairs, Coming of Age covers a period of remarkable expansion and achievement in Canadian external relations.
The second volume of the official history of the Department of External Affairs, Coming of Age covers a period of remarkable expansion and achievement...
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cena:
142,85 |
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Taking Stock : Assessing Public Sector Reforms
ISBN: 9780773517431 / Angielski / Miękka / 432 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Distinguished scholars from six countries investigate the effects of reforms in a number of areas, including budgeting, personnel management, and accountability. While reforms have been beneficial in some of these areas, success has been far from universal. By comparing and contrasting measures in Canada, the United States, Britain, Australia, New Zealand, and Europe, contributors isolate and evaluate factors - such as individual political leaders and the complexity of government - that influence the success or failure of reforms. Contents: Introduction - B. Guy Peters (Pittsburgh) and Donald...
Distinguished scholars from six countries investigate the effects of reforms in a number of areas, including budgeting, personnel management, and acco...
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cena:
157,69 |
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The Three Pillars of Public Management : Secrets of Sustained Success
ISBN: 9780773520615 / Angielski / Miękka / 232 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Proving that public service excellence is not an oxymoron but an achievable reality, The Three Pillars of Public Management provides a framework, based on the experiences of senior managers and a survey of top-performing public service organizations around the world, for building and sustaining effective public service organizations. The authors find that success in serving the public rests on three pillars: the aim, or mission, of the organization; the character of the people and the institution; and the tools available to achieve the aim. The Three Pillars of Public Management is an...
Proving that public service excellence is not an oxymoron but an achievable reality, The Three Pillars of Public Management provides a framework, base...
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cena:
142,85 |
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The Sterling Public Servant: A Global Tribute to Sylvia Ostry
ISBN: 9780773527911 / Angielski / Twarda / 352 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Very eminent contributors pay homage to a remarkable woman and her enormous span of activities, both academic and governmental In The Sterling Public Servant professional colleagues and friends pay homage to a remarkable woman and her enormous span of activities, both academic and governmental. Ostry's interests and scholarly writings range from labour economics to development and growth, to consumer protection, external trade and payments, and eventually to the question of whether, in today's world dominated by transnational economic giants grouped into three big political economic blocs,...
Very eminent contributors pay homage to a remarkable woman and her enormous span of activities, both academic and governmental In The Sterling Public ...
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cena:
295,66 |
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Designing Government: From Instruments to Governance
ISBN: 9780773528451 / Angielski / Miękka / 528 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Moving beyond the traditional regulatory sphere and its preoccupations with deregulation and efficiency, the authors trace the complex relationships between instrument choices and governance. Designing Government encourages the reader to consider factors in the design of complex mixes, such as issues of redundancy, context, the rule of law and accountability. These latter factors are especially central in today's world to the design and implementation of effective instrument choices by governments and, ultimately, to good governance. The authors conclude, in fact, that seeing instrument...
Moving beyond the traditional regulatory sphere and its preoccupations with deregulation and efficiency, the authors trace the complex relationships b...
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cena:
132,99 |
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E-Government in Canada: Transformation for the Digital Age
ISBN: 9780776606170 / Angielski / Miękka / 398 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The rapid expansion of the Internet has fueled the emergence of electronic government at all levels in Canada. E-government's first decade featured online service underpinned by a technically secure infrastructure. This service-security nexus entails internal governance reforms aimed at realizing more customer-centric delivery via integration and coordination across departments and agencies. Yet, as online networking has become more pervasive and public demands for participation rise, pressures for greater openness and accountability intensify. The result is widening experimentation with...
The rapid expansion of the Internet has fueled the emergence of electronic government at all levels in Canada. E-government's first decade featured on...
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cena:
147,59 |
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Regional Government Innovations: A Handbook for Citizens and Public Officials
ISBN: 9780786431557 / Angielski / Miękka / 357 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The first section of this volume provides the reader with a comprehensive introduction and overview to the field of regional government in general, and of recent regional government innovations throughout the nation in particular. The second section provides 25 case studies that examine outstanding examples of public and nonprofit initiatives and programs that promote regional government throughout America. The final section studies current trends in regional governance, the evolving role of regional councils, and the regional challenges posed by increased global competition. A directory of...
The first section of this volume provides the reader with a comprehensive introduction and overview to the field of regional government in general, an...
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cena:
221,24 |
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Seamless Government: A Practical Guide to Re-Engineering in the Public Sector
ISBN: 9780787900151 / Angielski / Twarda / 320 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.
Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step a...
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cena:
181,49 |
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Managing Chaos Complexity Government
ISBN: 9780787900236 / Angielski / Twarda / 264 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. To keep government operating smoothly, changes in public management policy and strategy usually follow the old rule of change--that it must evolve in a systematic and incremental fashion. But in today's unpredictable world of shrinking budgets, demands for better service, and greater accountability, playing by the old rules just doesn't make sense.
In this book, L. Douglas Kiel presents a framework that addresses the new chaotic reality of public management and the need for responsive change and innovation. By acknowledging the potential for positive change and renewal that can... To keep government operating smoothly, changes in public management policy and strategy usually follow the old rule of change--that it must evolve in ...
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cena:
150,37 |
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Public Participation in Public Decisions: New Skills and Strategies for Public Managers
ISBN: 9780787901295 / Angielski / Twarda / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This straightforward and practical guide outlines a strategic approach to public involvement in government decision making. Prepares public managers for the difficult task of involving citizens more fully in the affairs of government while maintaining effectiveness and efficiency. Written in easy-to-understand terms, Public Participation in Public Decisions presents the Effective Decision Model of Public Involvement that managers will find to be an invaluable asset when making decisions about when and how to involve the public.
This straightforward and practical guide outlines a strategic approach to public involvement in government decision making. Prepares public managers f...
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cena:
243,18 |
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Managing Accountability
ISBN: 9780787902285 / Angielski / Twarda / 288 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Managing for Accountability is an invaluable guide for organizations struggling with issues of accountability and for managers who want to maintain their outstanding record in serving the public trust. Shows how to take a proactive approach to accountability and offers a range of practical, proven strategic management approaches, advice on implementing strategic tools, illustrative examples, useful checklists, and diagnostic tools. Helps identify the strategic issues related to accountability and outlines effective tools and methods for implementing standards of responsibility and...
Managing for Accountability is an invaluable guide for organizations struggling with issues of accountability and for managers who want to maintain th...
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cena:
181,49 |
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The Spirit of Public Administration
ISBN: 9780787902957 / Angielski / Twarda / 288 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In this field-defining, broad approach to the study and practice of public administration, H. George Frederickson, one of the field's most respected scolars, carefully measures the meets and bounds of public administration and fixes its place in the context of changing politics, values, and ethics. He describes a robust and exciting public administration that includes, but is much more than, effective government management. The Spirit of Public Administration defines an ethic for the field that illustrates:
* What the differences are between public administration and government... In this field-defining, broad approach to the study and practice of public administration, H. George Frederickson, one of the field's most respected s...
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cena:
259,35 |
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