ilość książek w kategorii: 743
Serving Online Customers: Lessons for Libraries from the Business World
ISBN: 9780810887329 / Angielski / Miękka / 232 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Before the Web existed, anyone who wanted free information had to use the library. Now, a wealth of information on every possible service is accessible online. To compete in the digital age, libraries must provide outstanding customer service to their virtual users. In Serving Online Customers: Lessons for Libraries from the Business World, Donald A. Barclay carefully examines business literature to identify the best customer service practices of online companies and shows readers how to adapt these practices to the library environment. Chapter coverage includes these critical areas:...
Before the Web existed, anyone who wanted free information had to use the library. Now, a wealth of information on every possible service is accessibl...
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cena:
323,45 zł |
Serving Online Customers: Lessons for Libraries from the Business World
ISBN: 9780810893177 / Angielski / Twarda / 232 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Before the Web existed, anyone who wanted free information had to use the library. Now, a wealth of information on every possible service is accessible online. To compete in the digital age, libraries must provide outstanding customer service to their virtual users. In Serving Online Customers: Lessons for Libraries from the Business World, Donald A. Barclay carefully examines business literature to identify the best customer service practices of online companies and shows readers how to adapt these practices to the library environment. Chapter coverage includes these critical areas:...
Before the Web existed, anyone who wanted free information had to use the library. Now, a wealth of information on every possible service is accessibl...
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cena:
556,76 zł |
Too Much Is Not Enough!: Charleston Conference Proceedings, 2013
ISBN: 9781941269008 / Angielski / Miękka / 472 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Almost one hundred presentations from the thirty-third annual Charleston Library Conference (held November 6-9, 2013) are included in this annual proceedings volume. Major themes of the meeting included open access publishing, demand-driven acquisition, the future of university presses, and data-driven decision making. While the Charleston meeting remains a core one for acquisitions librarians in dialog with publishers and vendors, the breadth of coverage of this volume reflects the fact that this conference is now one of the major venues for leaders in the publishing and library communities...
Almost one hundred presentations from the thirty-third annual Charleston Library Conference (held November 6-9, 2013) are included in this annual proc...
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cena:
398,06 zł |
Managing the One-Person Library
ISBN: 9781843346715 / Angielski / Miękka / 88 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Managing the one-person library provides a useful and needed resource for solo librarians confronted with the challenges of running a small library. The author uniquely focuses on topics encountered by solo librarians, such as IT troubleshooting and library security. Chapters on library management, collection development, serials management, and library marketing are included to enable solo librarians to easily manage day-to-day operations in these areas, and advise on how to respond to any challenges that should (and will) arise. This book will provide a much-needed resource manual that will...
Managing the one-person library provides a useful and needed resource for solo librarians confronted with the challenges of running a small library. T...
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cena:
277,05 zł |
Shaping Knowledge : Complex Socio-Spatial Modelling for Adaptive Organizations
ISBN: 9781843347514 / Angielski / Miękka / 262 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Organizations in ever-changing environments depend upon their knowledge, as their survival depends upon effective thinking and agile actions. Any organization's knowledge is its prime asset yet its true value requires the activations of structure, query, search and decision. Shaping Knowledge provides an introduction to the key tools for thinking required by decision-making professionals in today's knowledge-intensive landscapes, and equips them with key skills to capitalize on knowledge resources. This book provides practical methods and critical insights for modelling knowledge-driven... Organizations in ever-changing environments depend upon their knowledge, as their survival depends upon effective thinking and agile actions. Any o... |
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cena:
239,27 zł |
Libraries and Public Perception : A Comparative Analysis of the European Press
ISBN: 9781843347446 / Angielski / Miękka / 150 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. What is the future of libraries? This question is frequently posed, with widespread research into the social and economic impact of libraries. Newspapers play an important role in forming public perceptions, but how do newspapers present libraries, their past, present and future? Nobody has yet taken the press to task on the quantity and quality of articles on libraries, however Libraries and Public Perception does just this, through comparative textual analysis of newspapers in Europe. After a comprehensive and useful introductory chapter, the book consists of the following five chapters:...
What is the future of libraries? This question is frequently posed, with widespread research into the social and economic impact of libraries. Newspap...
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cena:
239,27 zł |
Competitive Intelligence for Information Professionals
ISBN: 9780081002063 / Angielski / Miękka / 152 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Information professionals should be able to take a proactive role as a strategic partner in their organization's competitive intelligence. Their role needs to focus on the "outside-in" approach, based on their organization's strategic needs and objectives. Competitive Intelligence for Information Professionals explores the role of strategic information and intelligence in organizations, and assesses the values and needs of intelligence in organizations. The book provides guidance on how to work strategically with competitive intelligence, methods for monitoring and analysis and a... Information professionals should be able to take a proactive role as a strategic partner in their organization's competitive intelligence. Their ro... |
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cena:
277,00 zł |
The Complete Guide to Using Google in Libraries: Research, User Applications, and Networking, Volume 2
ISBN: 9781442247864 / Angielski / Twarda / 332 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. From the Forward by Michael Lesk: Google has now developed services far beyond text search. Google software will translate languages and support collaborative writing. The chapters in this book look at many Google services, from music to finance, and describe how they can be used by students and other library users. Going beyond information resources, there are now successful collaboration services available from Google and others. You can make conference calls with video and shared screens using Google Hangouts, Writing documents with small numbers of colleagues often involved delays while...
From the Forward by Michael Lesk: Google has now developed services far beyond text search. Google software will translate languages and support colla...
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cena:
530,25 zł |
The Complete Guide to Using Google in Libraries: Research, User Applications, and Networking, Volume 2
ISBN: 9781442247871 / Angielski / Miękka / 332 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. From the Forward by Michael Lesk: Google has now developed services far beyond text search. Google software will translate languages and support collaborative writing. The chapters in this book look at many Google services, from music to finance, and describe how they can be used by students and other library users. Going beyond information resources, there are now successful collaboration services available from Google and others. You can make conference calls with video and shared screens using Google Hangouts, Writing documents with small numbers of colleagues often involved delays while...
From the Forward by Michael Lesk: Google has now developed services far beyond text search. Google software will translate languages and support colla...
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cena:
307,55 zł |
Mobile Technologies for Every Library
ISBN: 9781442248915 / Angielski / Twarda / 138 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. If you are wondering what mobile technology adoption means for your library or how to get started, Mobile Technologies for Every Library will answer your questions .Wondering what the opportunities and pitfalls are of mobile technology use in libraries? This book will answer these questions. .Thinking of starting a mobile program in your library? Want to improve on existing services or add new ones? This book will answer your questions about platforms, options, security, best practices and more. The book will preview many useful apps for libraries. Web links and resources are also included....
If you are wondering what mobile technology adoption means for your library or how to get started, Mobile Technologies for Every Library will answer y...
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cena:
530,25 zł |
Mobile Technologies for Every Library
ISBN: 9781442248922 / Angielski / Miękka / 138 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. If you are wondering what mobile technology adoption means for your library or how to get started, Mobile Technologies for Every Library will answer your questions .Wondering what the opportunities and pitfalls are of mobile technology use in libraries? This book will answer these questions. .Thinking of starting a mobile program in your library? Want to improve on existing services or add new ones? This book will answer your questions about platforms, options, security, best practices and more. The book will preview many useful apps for libraries. Web links and resources are also included....
If you are wondering what mobile technology adoption means for your library or how to get started, Mobile Technologies for Every Library will answer y...
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cena:
307,55 zł |
Marketing the 21st Century Library: The Time Is Now
ISBN: 9781843347736 / Angielski / Miękka / 126 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Although the 21st century library is competing with numerous web-based resources, its clients can benefit from using its research assistance, physical and online holdings, and physical space, so they need to understand what the library offers. Marketing the 21st Century Library systematically and concisely teaches students and practitioners how to and why they should market and promote academic libraries. Librarians need to use marketing not only to advertise and promote resources, but also to boost the profession and the role we play. The book introduces key marketing concepts,... Although the 21st century library is competing with numerous web-based resources, its clients can benefit from using its research assistance, physi... |
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cena:
277,00 zł |
Becoming a Lean Library: Lessons from the World of Technology Start-Ups
ISBN: 9781843347798 / Angielski / Miękka / 156 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Becoming a Lean Library: Lessons from the World of Technology Start-ups provides a guide to the process and approach necessary to manage product development. Using techniques and philosophies pioneered by Toyota's lean manufacturing success, Becoming a Lean Library provides library leadership advice and tips on making the library more nimble, lean, and responsive to technological change. Early chapters introduce the reader to the idea of lean start-ups in libraries, followed by chapters covering library systems, lessons from lean manufacturing, and the... Becoming a Lean Library: Lessons from the World of Technology Start-ups provides a guide to the process and approach necessary to manage pr... |
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cena:
277,00 zł |
The Complete Guide to Acquisitions Management
ISBN: 9781610697132 / Angielski / Miękka / 208 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Since the last edition of this text was published over a decade ago, library acquisitions practices have changed dramatically in response to economic and industry changes and the introduction and maturation of new technologies. An essential tool kit, this updated edition covers every aspect of current acquisitions management from organization of acquisitions departments to professional ethics. The step-by-step guide takes you through acquisitions department activities from the beginning of the ordering process through making materials available to the public. You'll learn... Since the last edition of this text was published over a decade ago, library acquisitions practices have changed dramatically in response to econom... |
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cena:
398,06 zł |
Practical Strategies for Academic Library Managers: Leading with Vision Through All Levels
ISBN: 9781610698894 / Angielski / Miękka / 168 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. A compilation of ideas from noted leaders in academic librarianship, this book explores a wealth of topics, including budgeting, human resources, facilities, collections, and IT. There is also helpful advice that will help you navigate emerging areas of librarianship, such as blended librarianship, cross-institutional collaboration, and marketing the library. You will learn how to manage, lead, and address specific library areas all at once. Practical Strategies for Academic Library Managers: Leading with Vision through All Levels is ideal for current professionals with... A compilation of ideas from noted leaders in academic librarianship, this book explores a wealth of topics, including budgeting, human resources, f... |
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cena:
428,19 zł |
Emerging Technologies for Librarians: A Practical Approach to Innovation
ISBN: 9781843347880 / Angielski / Miękka / 300 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Emerging Technologies for Librarians: A Practical Approach to Innovation focuses on the practical applications of emerging technologies in libraries, defining the technologies in the context of their use in real situations. Each chapter includes an overview of the use of emerging technologies in a particular work area that is followed by a list of relevant applications. Chapters cover work areas such as advertising, distance learning, metadata. and digital libraries, and also focus on applications, including mobile computing and web conferencing, followed by a conclusion.... Emerging Technologies for Librarians: A Practical Approach to Innovation focuses on the practical applications of emerging technologies in ... |
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cena:
277,00 zł |
Wearable Technology: Smart Watches to Google Glass for Libraries
ISBN: 9781442252905 / Angielski / Twarda / 132 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Emerging devices are placing powerful computing abilities into the wardrobes of consumers through wearable technology which combines fashion and function in new and exciting ways. The most recognizable of these emerging gadgets is Google Glass. Wearable Technology: Smart Watches to Google Glass for Libraries provides a comprehensive overview of the current wearable technology landscape, the types of devices and functionality available, the benefits and limitations of this type of technology, and how you can make use of it in your library. Learn the ins and outs of Google Glass and other...
Emerging devices are placing powerful computing abilities into the wardrobes of consumers through wearable technology which combines fashion and funct...
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cena:
450,71 zł |
Wearable Technology: Smart Watches to Google Glass for Libraries
ISBN: 9781442252912 / Angielski / Miękka / 132 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Emerging devices are placing powerful computing abilities into the wardrobes of consumers through wearable technology which combines fashion and function in new and exciting ways. The most recognizable of these emerging gadgets is Google Glass. Wearable Technology: Smart Watches to Google Glass for Libraries provides a comprehensive overview of the current wearable technology landscape, the types of devices and functionality available, the benefits and limitations of this type of technology, and how you can make use of it in your library. Learn the ins and outs of Google Glass and other...
Emerging devices are placing powerful computing abilities into the wardrobes of consumers through wearable technology which combines fashion and funct...
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cena:
238,61 zł |
MOOCs and Libraries
ISBN: 9781442252936 / Angielski / Twarda / 154 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. MOOCs or massive open online courses that can be attended by hundreds of thousands of students at the same time have become wildly popular in recent years, and have begun to gain traction with libraries as well. There are many potential roles for libraries in MOOCs including: development, support, assessment, modeling, teaching, and preservation. In MOOCs and Libraries, learn how you can utilize MOOCs for staff training, bibliographic instruction, supporting faculty curriculum, and more Readers of this start-to-finish guide to MOOC's in libraries will learn all about MOOC creation, from...
MOOCs or massive open online courses that can be attended by hundreds of thousands of students at the same time have become wildly popular in recent y...
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cena:
450,71 zł |
MOOCs and Libraries
ISBN: 9781442252943 / Angielski / Miękka / 154 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. MOOCs or massive open online courses that can be attended by hundreds of thousands of students at the same time have become wildly popular in recent years, and have begun to gain traction with libraries as well. There are many potential roles for libraries in MOOCs including: development, support, assessment, modeling, teaching, and preservation. In MOOCs and Libraries, learn how you can utilize MOOCs for staff training, bibliographic instruction, supporting faculty curriculum, and more Readers of this start-to-finish guide to MOOC's in libraries will learn all about MOOC creation, from...
MOOCs or massive open online courses that can be attended by hundreds of thousands of students at the same time have become wildly popular in recent y...
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cena:
238,61 zł |