Kategoria BISAC: Design >> Reference

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization.

Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent...

Written for fashion graduates, newbie entrepreneurs and those in entry-level positions in the industry, Blue is the New Black demystifies the process of how to make a fashion collection accessible for all levels. It is a reference guide, a buddy, and a bible of who, what, and where.

100 interior design projects from around the world, chosen by 10 international curators, including Michael Boodro ("ELLE Decor"), Nacho Alegre ("Apartamento"), and Tony Chambers ("Wallpaper").

"ROOM: Inside Contemporary Interiors" explores a curated selection of exceptional spaces, ranging from retail concept stores, pop‐up dining experiences, and art installations, to hotels and private residences. Richly illustrated with extensive and never‐before‐published photographs, illustrations, floor plans, and construction details, as well as in‐depth texts exploring...

Whether a website, marketing campaign, museum exhibit, a video game or a complex control system, the design we see is the culmination of many concepts and practices brought together from a variety of disciplines. Now, there's a handy travel companion for any designer, so that you always have the essentials at your fingertips.

Portable, condensed, and armed with 150 principles, Universal Principles of Design, Pocket Edition is like a Swiss Army knife of design knowledge. Richly illustrated and easy to navigate, it pairs critical need-to-know design knowledge with visual...

For designers, writing and research skills are more necessary than ever before, from the basic business compositions to critical writing. In this competitive climate, designers are routinely called upon to make words about the images and designs they create for clients.

Writing about design is not just "trade" writing, but should be accessible to everyone with an interest in design. This book is a complete, introductory guide to various forms of research and writing in design, and how they explain visuals and can be visualized. These pages address communication on various levels...

Today's technological advancements have resulted in traditional materials being used in increasingly innovative ways; designers are able to push the materials they use to their limits. Understanding these materials helps designers make inspired, practical decisions with confidence. The Materials Sourcebook for Design Professionals provides comprehensive, accurate information about the basic materials with which designers work on a daily basis, as well as a complete breakdown of new and exciting developments in high-tech materials.

This inspiring and useful book is organized...

For this volume, over forty internationally renowned architects and educators--from Peter Eisenman and the late Zaha Hadid to Rafael Moneo and Cesar Pelli--were asked to list the top 100 twentieth-century architectural projects they would teach to students. The contributors were encouraged to select built projects where formal, spatial, technological, and organizational concepts responded to dynamic historical, cultural, social, and political...

What if your morning hair routine took a matter of seconds?

What would it be like to get compliments and eager questions of 'Can you show me how to do that?'

What if you could walk out the door in the morning feeling confident and chic, or boho, or whatever suits your style?

This book contains more than 25+ different Head wraps - each style with a photo, visual instructions (CAD ) and written instructions. 106 pages long, including a Bonus Section with internet links....

Why were primary colors popular in postwar kitchens? Why did the Art Deco era prefer clean lines and pastel shades? This comprehensive illustrated history of the use of color and paint in interior decoration answers these questions and many more.

Drawing on his huge specialist archive, historian and paint expert Patrick Baty traces the evolution of pigments and paint colors together with color systems and standards, and he examines their impact on the color palettes used in interiors from the 1650s to the 1960s. He charts the creation in paint of the common and expensive colors made...