You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the time-guarantee a robust ROI -ahead of time? How do you decide how much of an investment should be funded? And what is the best way to sell usability to others?

In this completely revised and new edition of Cost-Justifying Usability, Randolph G. Bias (University of Texas at Austin, with 25 years' experience as a usability practitioner and manager) and Deborah J. Mayhew (internationally recognized usability consultant and author of two other...

User-Centered Design Stories is the first user-centered design casebook with cases covering the key tasks and issues facing UCD practitioners today. Intended for both students and practitioners, this book follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation.

In this book, the reader is asked to analyze dozens of UCD work situations and propose solutions for the problem set. The problems posed in the cases cover a wide variety of key tasks and issues faced by practitioners, including those...

GUI Bloopers 2.0, Second Edition, is the completely updated and revised version of GUI Bloopers. It looks at user interface design bloopers from commercial software, Web sites, Web applications, and information appliances, explaining how intelligent, well-intentioned professionals make these mistakes - and how you can avoid them. GUI expert Jeff Johnson presents the reality of interface design in an entertaining, anecdotal, and instructive way while equipping readers with the minimum of theory.

This updated version reflects the bloopers that are common today,...

Intended for designers and researchers, Context and Consciousness brings together 13 contributions that apply activity theory to problems of human-computer interaction.Understanding how people actually use computers in their everyday lives is essential to good design and evaluation. This insight necessitates a move out of the laboratory and into the field. The research described in Context and Consciousness presents activity theory as a means of structuring and guiding field studies of human-computer interaction, from practical design to theoretical development. Activity theory is a...

New Trends in Speech Based Interactive Systems will give an overview of the research and application of speech technologies in different areas. The basic technology development areas include: Automatic speech recognition technology, speech synthesis, spoken interaction, natural language understanding, speaker recognition, emotion in spoken dialogue systems, expressive speech synthesis, affective computing, multimodal communication, interaction technologies, and animated agents. The application areas include: in-vehicle information system and interaction, military application, other...

• Presents key interaction design ideas and successes in an accessible, relevant way
• Exercises, case studies and study questions make this book ideal for students.
• Provides ideals and techniques which will enable designers to create the next generation of effective mobile applications.
• Critiques...

*The essential pocket reference for engineers and students
*Interfacing in action: PCs, PLCs, transducers and instrumentation in one book
*Develop systems and applications that work with...

This book collects 38 of the key papers on information visualization from a leading and...