Kategoria BISAC: Computers >> Software Development & Engineering - Quality Assurance & Testing

Now that we're moving from a product economy to a digital service economy, software is becoming critical for navigating our everyday lives. The quality of your service depends on how well it helps customers accomplish goals and satisfy needs. Service quality is not about designing capabilities, but about making--and keeping--promises to customers.

To help you improve customer satisfaction and create positive brand experiences, this pragmatic book introduces a transdisciplinary approach to digital service delivery. Designing a resilient service today requires a unified effort across...

This text provides a comprehensive, but concise introduction to software engineering. It adopts a methodical approach to solving software engineering problems proven over several years of teaching, with outstanding results.

The book covers concepts, principles, design, construction, implementation, and management issues of software systems. Each chapter is organized systematically into brief, reader-friendly sections, with itemization of the important points to be remembered. Diagrams and illustrations also sum up the salient points to enhance learning. Additionally, the book...

This book is written for the technical test analyst who wants to achieve advanced skills in test analysis, design, and execution. With a hands-on, exercise-rich approach, this book teaches you how to define and carry out the tasks required to implement a test strategy. You will be able to analyze, design, implement, and execute tests using risk considerations to determine the appropriate effort and priority for tests. This book will help you prepare for the ISTQB Advanced Technical Test Analyst exam. Included are sample exam questions for most of the learning objectives covered by the...

While few people deny the benefits of test automation, comprehensive automated testing via UI (browser for web applications) is rarely implemented in software projects. Common reasons for projects' failed attempts on test automation are:

• Difficult to learn - test scripts are complex and testing tools are not easy to use
• Hard to maintain - UI tests are vulnerable to application changes
• Long feedback loop - automated tests take too long to run

To succeed in automated testing via UI, software...

Automated Data Warehousing Testing is a beginner's step by step guide for novice to intermediate level testers who want to try their hands at automated testing. It provides step by step instructions for setting up the Automation Framework from scratch. The framework is quite generic and as such can be applied to most data warehousing projects. This book concentrates on the "'practical side'" of automated testing rather than the "'theoretical side'." It includes complete listings of the automated code for a sample data warehouse that is set up for testing. The code listings explain the...