Kategoria BISAC: Business & Economics >> Production & Operations Management

The Westminster-stylized model of Parliamentary democratic governance is out of step with today's digitally and socially networked world. The resulting context for public sector governance brings both promise and peril - with profound consequences for public servants, elected officials, and citizens alike. This book presents a timely and thorough examination of the main sources of tension between the political and administrative foundations of the traditional state apparatus, commonly referred to as 'machinery', and newly emerging alternative governance mindsets and mechanisms driven by...

This book offers a thorough and systematic introduction to the modified failure mode and effect analysis (FMEA) models based on uncertainty theories (e.g. fuzzy logic, intuitionistic fuzzy sets, D numbers and 2-tuple linguistic variables) and various multi-criteria decision making (MCDM) approaches such as distance-based MCDM, compromise ranking MCDM and hybrid MCDM, etc. As such, it provides essential FMEA methods and practical examples that can be considered in applying FMEA to enhance the reliability and safety of products and services. The book offers a valuable guide for practitioners...

This book presents latest research on the evolution of consumer services, as these services continue to become a larger part of the economy in the world. Four core focal points lead the central message of the book: first, the convergence of back and front offices; second, placing the client as a fundamental input of services production and delivery process, and 'industrializing' the customers' role to combine efficiency and experience; third, the constitution and role of inputs necessary for the configuration, production and delivery of the service, with the crucial role of...

Classes of socio-technical hazards allow a characterization of the risk in technology innovation and clarify the mechanisms underpinning emergent technological risk. Emerging Technological Risk provides an interdisciplinary account of risk in socio-technical systems including hazards which highlight:

- How technological risk crosses organizational boundaries,

- How technological trajectories and evolution develop from resolving tensions emerging between social aspects of organisations and technologies and

- How social behaviour shapes, and is shaped by,...

The purpose of this volume is to shape conceptual tools to understand the impact of new information and communication technologies (ICTs) on the organization of universities. Traditional research-based universities, the most typical representatives of the higher education system, find themselves challenged by the speed and the wide range of technical innovations, but also by a vast array of implicit assumptions and explicit promises associated with the distribution of digital media.

The author observes that as universities increasingly use digital media (computers and the Internet)...

The focus of Supply Chain Engineering is the engineering design and planning of supply chain systems. There exists a very large variety of supply chain system types, all with different goals, constraints, and decisions, but a systematic approach for the design and planning of any supply chain can be based on the principles and methods of system engineering. In this book, author Marc Goetschalckx presents material developed at the Georgia Tech Supply Chain and Logistics Institute, the largest supply chain and logistics research and education program in the world.

The book can...