Kategoria BISAC: Business & Economics >> Information Management

The concept of Global Business Services (GBS) is well recognised and researched by both scholars and practitioners. However, the complexity of applying GBS has been the subject of various critiques due to its effect on firms' business processes, service portfolio and provisioning of in-house as well as outsourced services. Although GBS results have been much criticised, this book argues that the rise of digitalisation reopens the question of implementing GBS successfully.

This book presents a selection of the best papers from the 17th International Conference on Business Excellence, “Rethinking Business: Sustainable Leadership in a VUCA World” (ICBE 2023), held in Bucharest, Romania, in March 2023.

In today's rapidly evolving landscape, characterized by volatility, uncertainty, complexity, and ambiguity (VUCA), the need to reshape business practices has become paramount. The book showcases research findings and perspectives on the new challenges particularly posed by the digital economy and research systems. Focusing on revolving business and...

This book examines the adoption of digital technologies in different sectors in South Africa. The authors investigate how digital innovation impacts development in various areas in the public and private sectors. Chapters in the book cover digital transformation in authorities and government bodies and how this transforms governance, this includes digital transformation for good governance in the public sector, tax authorities, local government, and traditional authorities. The second set of chapters emphasizes the digital transformation of business corporations, such as digital...

Enterprise Interoperability X presents contributions ranging from academic research and case studies, to industrial and administrative experiences with interoperability. These contributions help organizations to analyse and improve their products and processes in the face of the high degree of uncertainty in the current commercial environment, and to predict their performance. To this end, the contributors exploit digital twin technology that integrates tools from the Internet of Things, artificial intelligence and software analytics. Enterprise interoperability necessarily arises...

Turbulent times require new approaches to strategy execution. This book demonstrates how the use of business intelligence can enhance performance by fostering a shared understanding of the strategy through a Value Scorecard. It also outlines the Strategic Alignment Process for measuring and monitoring performance. The Strategic Alignment Remote Control is presented as the ultimate tool for managers to maintain control of their business.