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Kategorie szczegółowe BISAC

Kategoria BISAC: Business & Economics >> Industries - Hospitality, Travel & Tourism

ilość książek w kategorii: 5439

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 Concepts of Foodservice Operations and Management Mahmood A. Khan Mahmood A. Kahn Faroque Ed. Shaheer Ed. Shaheer Ed Khan 9780471284024 John Wiley & Sons
Concepts of Foodservice Operations and Management

ISBN: 9780471284024 / Angielski / Miękka / 384 str.

ISBN: 9780471284024/Angielski/Miękka/384 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Mahmood A. Khan; Mahmood A. Kahn; Faroque Ed. Shaheer Ed. Shaheer Ed. Faroque Ed. Shahee Khan
Revised and updated to highlight essential concepts in the operations and management of foodservice facilities, this edition outlines all steps in a simple and understandable fashion. The unique feature of the book continues to be the emphasis on systems, which applies to both commercial and institutional operations.
Revised and updated to highlight essential concepts in the operations and management of foodservice facilities, this edition outlines all steps in a s...
cena: 574,98

 Specs: The Comprehensive Foodservice Purchasing and Specification Manual Reed, Lewis 9780471284246 John Wiley & Sons
Specs: The Comprehensive Foodservice Purchasing and Specification Manual

ISBN: 9780471284246 / Angielski / Twarda / 720 str.

ISBN: 9780471284246/Angielski/Twarda/720 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Lewis Reed
A ready resource of the standards by which foods are measured, purchased, and inspected

SPECS: The Foodservice and Purchasing Specification Manual is a must-have reference manual for the standards by which food is measured, specified for purchase, and inspected upon delivery to ensure that the foodservice operation is getting the value it is paying for.

This new Student Edition is brimming with information on purchasing policies, foods, quality controls, and storage and handling procedures. Now in a handy, accessible format, it helps students and professionals ensure...
A ready resource of the standards by which foods are measured, purchased, and inspected

SPECS: The Foodservice and Purchasing Specificati...
cena: 1346,37

 Restaurant Management Nancy Scanlon Scanlon                                  Nancy Loman Scanlon 9780471284383 John Wiley & Sons
Restaurant Management

ISBN: 9780471284383 / Angielski / Miękka / 272 str.

ISBN: 9780471284383/Angielski/Miękka/272 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Nancy Scanlon;Scanlon; Nancy Loman Scanlon
Restaurant Management examines in detail the role of the manager of each of the major areas of food service: purchasing, distribution, production, service, accounting, labor, product, and profit.
Restaurant Management examines in detail the role of the manager of each of the major areas of food service: purchasing, distribution, production, ser...
cena: 740,76

 Meetings, Conventions, and Expositions : An Introduction to the Industry Rhonda Montgomery Sandra K. Strick Sandy Strick 9780471284390 John Wiley & Sons
Meetings, Conventions, and Expositions : An Introduction to the Industry

ISBN: 9780471284390 / Angielski / Twarda / 336 str.

ISBN: 9780471284390/Angielski/Twarda/336 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Rhonda Montgomery; Sandra K. Strick; Sandy Strick

Explore a career in the hospitality of business travel

The meetings and conventions segment of the hospitality industry is often overlooked by newcomers to the field -- but it is an exciting, dynamic area that merits a second look. Meetings, Conventions, and Expositions: An Introduction to the Industry offers a detailed breakdown of all aspects of group business travel. From sponsors and venues to technology and management, anyone new to the industry will appreciate this in-depth exploration of a convention's many "moving parts."


Explore a career in the hospitality of business travel

The meetings and conventions segment of the hospitality industry is often over...

cena: 673,19

 The Travel Industry Chuck Y. Gee James C. Makens Dexter J. L. Choy 9780471287742 John Wiley & Sons
The Travel Industry

ISBN: 9780471287742 / Angielski / Twarda / 512 str.

ISBN: 9780471287742/Angielski/Twarda/512 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Chuck Y. Gee; James C. Makens; Dexter J. L. Choy
The Travel Industry Third Edition What makes a positive visitor experience? Authors Chuck Y. Gee, Ph.D., DPS (Hon.), James C. Makens, Ph.D., and Dexter J.L. Choy, Ph.D. assert that public policies--local, regional, and even global--play a vital role in defining the quality of a visitor's experience. The savvy hospitality and travel professional will not only understand these influences, but know how to shape them. The Travel Industry helps the student achieve both goals. This innovative third edition focuses on topics of a more global nature, such as concepts of trade barriers as impediments...
The Travel Industry Third Edition What makes a positive visitor experience? Authors Chuck Y. Gee, Ph.D., DPS (Hon.), James C. Makens, Ph.D., and Dexte...
cena: 688,58

 Cost Control for the Hospitality Industry Michael Coltman 9780471288596 John Wiley & Sons
Cost Control for the Hospitality Industry

ISBN: 9780471288596 / Angielski / Twarda / 400 str.

ISBN: 9780471288596/Angielski/Twarda/400 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Michael Coltman
In this text, a leading hospitality educator and industry consultant gives readers the means to ensure customer satisfaction and produce acceptable profit margins. Two new chapters review different methods of cost control strategy and operations, including information systems and computerized cost control.
In this text, a leading hospitality educator and industry consultant gives readers the means to ensure customer satisfaction and produce acceptable pr...
cena: 782,51

 Professional Dining Room Management Carol King Andrew Nancy Irani Laur Irani Laur King 9780471289340 John Wiley & Sons
Professional Dining Room Management

ISBN: 9780471289340 / Angielski / Miękka / 224 str.

ISBN: 9780471289340/Angielski/Miękka/224 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Carol King;King
The service supervisor's job is a key one in the restaurant business because a large part of the guest's dining experience and satisfaction is derived from the interpersonal contact between guest and staff. If this contact is not satisfactory, all the care and investment in decor, food selection, and preparation are for naught. The service supervisor must see to it that courteous and efficient service is provided at all times. Professional Dining Room Management, Second Edition, discusses the management side of running a restaurant. Written specifically for the dining room supervisor who...
The service supervisor's job is a key one in the restaurant business because a large part of the guest's dining experience and satisfaction is derived...
cena: 573,77

 Human Resource Management for the Hospitality Industry Karen Eich Drummond 9780471289722 John Wiley & Sons
Human Resource Management for the Hospitality Industry

ISBN: 9780471289722 / Angielski / Miękka / 368 str.

ISBN: 9780471289722/Angielski/Miękka/368 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Karen Eich Drummond

Comprehensive guidance toward HR functions in hospitality

Employee excellence is a cornerstone of success in the hospitality industry, and the human resources department is the backbone of good business. Human Resource Management for the Hospitality Industry covers all aspects of the HR function and the ways in which it meets the unique needs of restaurants, hotels, and related businesses. From staffing and unions to health and safety, communication, conflict resolution, and more, the role's responsibilities are clearly defined and explained. Relevant legal statutes...

Comprehensive guidance toward HR functions in hospitality

Employee excellence is a cornerstone of success in the hospitality industry...

cena: 772,08

 Hospitality World!: An Introduction Lane, Harold E. 9780471289890 John Wiley & Sons
Hospitality World!: An Introduction

ISBN: 9780471289890 / Angielski / Miękka / 560 str.

ISBN: 9780471289890/Angielski/Miękka/560 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Denise Dupre; Denise Dupri; Harold E. Lane
Hospitality World Harold E. Lane and Denise Dupre Take a vacation from textbook doldrums. Travel around the globe for a page-turning perspective of hospitality management. Denise Dupree. CEO of Dupre LTD, and Harold E. Lane, Professor Emeritus of Boston University, give students a complete tour with their comprehensive new text, Hospitality World International in scope, this innovative book takes a hands-on approach to the industry. Case scenarios and skill-building exercises give future managers a framework to develop their personal visions. Highlights of the practical, up-to-date approach...
Hospitality World Harold E. Lane and Denise Dupre Take a vacation from textbook doldrums. Travel around the globe for a page-turning perspective of h...
cena: 782,51

 Financial Control for Your Hotel Michael M. Coltman Coltman 9780471290360 John Wiley & Sons
Financial Control for Your Hotel

ISBN: 9780471290360 / Angielski / Miękka / 288 str.

ISBN: 9780471290360/Angielski/Miękka/288 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Michael M. Coltman;Coltman
The focus of this book is how to gain total financial control over a motel or small hotel, expanding the understanding of everything from the basics of hotel finance to the improvement of the bottom line. Clear explanations are provided for the balance sheet and income statement, as well as internal hotel procedures that affect profitability such as purchasing and hiring policies. Guidelines are featured on all areas of finance related to hotel operations, including pricing, income statement analysis, and budgeting. Coverage of investments helps managers plan for long-term financial growth.
The focus of this book is how to gain total financial control over a motel or small hotel, expanding the understanding of everything from the basics o...
cena: 537,51

 Retaining Your Foodservice Employees: 40 Ways to Better Employee Relations Drummond, Karen E. 9780471290629 John Wiley & Sons
Retaining Your Foodservice Employees: 40 Ways to Better Employee Relations

ISBN: 9780471290629 / Angielski / Miękka / 224 str.

ISBN: 9780471290629/Angielski/Miękka/224 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Karen Eich Drummond; Colin Ed. Drummond
Retaining Your Foodservice Employees is the second in a series of three books by Karen Eich Drummond on Foodservice Employee Management. The other two titles are Staffing Your Foodservice Operation and Disciplining Your Foodservice Employees. Employee turnover represents a major concern for foodservice operators--particularly when you consider that half of all restaurant employees leave their jobs within the first 30 days. With firings or resignations come costs: expenses for recruiting and training a new candidate as well as overtime costs incurred while the position is vacant. And beyond...
Retaining Your Foodservice Employees is the second in a series of three books by Karen Eich Drummond on Foodservice Employee Management. The other two...
cena: 490,28

 Foodservice Facilities Planning Edward A. Kazarian 9780471290636 John Wiley & Sons
Foodservice Facilities Planning

ISBN: 9780471290636 / Angielski / Twarda / 424 str.

ISBN: 9780471290636/Angielski/Twarda/424 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Edward A. Kazarian
The foodservice industry gets more competitive every day. As a result, initial planning is extremely important and has become a key factor in determining the success or failure of an operation. This fully updated edition of the best-selling text on foodservice facilities planning shows students how to create a facility that blends the most efficient work environment with an ambience that will attract more customers. Students will find all-new information on how to--
* cost-effectively design an operation
* properly select and efficiently maintain equipment
* successfully...
The foodservice industry gets more competitive every day. As a result, initial planning is extremely important and has become a key factor in determin...
cena: 574,98

 Tourism Planning: An Integrated and Sustainable Development Approach Inskeep, Edward 9780471293927 John Wiley & Sons
Tourism Planning: An Integrated and Sustainable Development Approach

ISBN: 9780471293927 / Angielski / Twarda / 528 str.

ISBN: 9780471293927/Angielski/Twarda/528 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Edward Inskeep
This book provides the reader with guidelines and approaches in the development of tourism that respond to community desires and needs. Planning techniques applicable to both developed and underdeveloped countries address tourist attractions, urban tourism, large resorts, and limited special interest tourism.
This book provides the reader with guidelines and approaches in the development of tourism that respond to community desires and needs. Planning techn...
cena: 782,51

 Hospitality Sales: A Marketing Approach Shaw, Margaret 9780471296799 John Wiley & Sons
Hospitality Sales: A Marketing Approach

ISBN: 9780471296799 / Angielski / Twarda / 352 str.

ISBN: 9780471296799/Angielski/Twarda/352 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Margaret Shaw; Susan V. Morris
The communication aspect of marketing is the primary focus of sales in the hospitality industry. This involves direct personal selling to potential customers and having the right product in the right place at the right time, and at the right price. This book deals with personal selling, specifically the sales process, sales management, sales, and technology. It examines the basic elements of hospitality sales, paying particular attention to advances in the fields of management and operations, and customer service technology. Coverage is also given to the growing presence of supplier...
The communication aspect of marketing is the primary focus of sales in the hospitality industry. This involves direct personal selling to potential cu...
cena: 782,51

 Winning the Chain Restaurant Game: Eight Key Strategies Bernstein, Charles 9780471305453 John Wiley & Sons
Winning the Chain Restaurant Game: Eight Key Strategies

ISBN: 9780471305453 / Angielski / Twarda / 285 str.

ISBN: 9780471305453/Angielski/Twarda/285 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Charles Bernstein; Ron Paul; Ronald N. Paul
Winning the Chain Restaurant Game

Are you ready for success?...

Find out what it takes in this insider's guide to making it in today's most exciting growth industry.

In this instructive and inspiring book, award-winning authors and foodservice industry experts Charles Bernstein and Ron Paul tell how the most successful restaurant companies win with bottom-up management, putting the customer on top. Based on interviews with more than a hundred industry executives and packed with enlightening examples as well as a few historic failures, this unique book...
Winning the Chain Restaurant Game

Are you ready for success?...

Find out what it takes in this insider's guide to making it ...
cena: 605,08

 Marketing Hospitality Cathy H. C. Hsu Thomas F. Powers Tom Powers 9780471348856 John Wiley & Sons
Marketing Hospitality

ISBN: 9780471348856 / Angielski / Twarda / 384 str.

ISBN: 9780471348856/Angielski/Twarda/384 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Cathy H. C. Hsu; Thomas F. Powers; Tom Powers
Marketing Hospitality has helped thousands of students gain the knowledge they need to meet the competitive challenges of the hospitality industry. Now this Third Edition keeps the book in line with the latest developments in this rapidly changing field-with updated information, new case histories, and fresh examples drawn from a broad range of hospitality operations.

Combining marketing theory with a strong practical emphasis on industry applications, Marketing Hospitality, Third Edition offers superior coverage of marketing as an integral part of...

Marketing Hospitality has helped thousands of students gain the knowledge they need to meet the competitive challenges of the hospitality indus...
cena: 396,34

 Open Your Own Bed and Breakfast Barbara Notarius Gail Sforza Brewer 9780471373995 John Wiley & Sons
Open Your Own Bed and Breakfast

ISBN: 9780471373995 / Angielski / Miękka / 338 str.

ISBN: 9780471373995/Angielski/Miękka/338 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Barbara Notarius; Gail Sforza Brewer
Experience the joy-and profits-that come from managing your own bed and breakfast
Whether you already know the magic that comes with owning a B&B or you are at the planning stage, the fourth edition of Open Your Own Bed & Breakfast-now updated with everything you need to know about online marketing-guides you through this special world. Barbara Notarius, one of America's most widely recognized and respected B&B experts, shows you how to make your dream a reality. Some of the essential information provided in this book includes:
* Your responsibilities-and those of your guests
*...
Experience the joy-and profits-that come from managing your own bed and breakfast
Whether you already know the magic that comes with owning a B&B ...
cena: 69,74

 Foodservice in Cultural Instit Manask, Arthur M. 9780471396888 John Wiley & Sons
Foodservice in Cultural Instit

ISBN: 9780471396888 / Angielski / Twarda / 250 str.

ISBN: 9780471396888/Angielski/Twarda/250 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Arthur M. Manask; Mitchell E. Schecter; Mitchell E. Schechter
Create, manage, and grow a successful foodservice operation in any cultural institution

The Complete Guide to Foodservice in Cultural Institutions provides insight, strategies, and information needed to run an appealing, efficient, and profitable foodservice operation that lives up to the commitment, standards, and quality expectations of any cultural institution. It is a unique and invaluable resource for administrators charged with ensuring the quality, profitability, and safety of foodservice operations in any cultural institution.

A series of case studies...
Create, manage, and grow a successful foodservice operation in any cultural institution

The Complete Guide to Foodservice in Cultural Ins...
cena: 396,27

 The Special Events Advisor: A Business and Legal Guide for Event Professionals Sorin, David 9780471450108 John Wiley & Sons
The Special Events Advisor: A Business and Legal Guide for Event Professionals

ISBN: 9780471450108 / Angielski / Miękka / 312 str.

ISBN: 9780471450108/Angielski/Miękka/312 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
David Sorin
There's no dearth of books on the logistics of event planning, but not much has been published to address the legal and business issues that concern the thousands of companies that make up this industry. This book covers all the legal and business issues that special events professionals need to understand -- from contractual considerations to little-known governmental regulations with heavy ramifications. Ignorance of the law can prove very costly in an industry in which expectations must be met the first time, and in our ever-more litigious society, the need for this niche title is clear.
There's no dearth of books on the logistics of event planning, but not much has been published to address the legal and business issues that concern t...
cena: 391,39

 Hotel and Lodging Management: An Introduction Stutts, Alan T. 9780471474470 John Wiley & Sons
Hotel and Lodging Management: An Introduction

ISBN: 9780471474470 / Angielski / Twarda / 368 str.

ISBN: 9780471474470/Angielski/Twarda/368 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Alan T. Stutts; James Wortmann; James Wortman
Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments.

This updated Second Edition presents:

  • New, completely updated chapters on human resources and the sales and marketing departments
  • Up-to-date...
Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a soli...
cena: 490,10

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