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Delivering Superior Service: Reshaping the Communications Service Enterprise
ISBN: 9781425974169 / Angielski / Twarda / 244 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Decades of experience with communications enterprises worldwide are the basis for this compilation of thought-leadership papers by EDS executives who serve the communications industry. The papers address key challenges Communications Service Providers (CSPs) face and recommed initiatives for resolving them. EDS believes CSPs can offer a superior customer experience and build sustained customer loyalty by going to market with products and services more quickly and efficiently. But to do so, CSPs must commit to a transformational journey that will ultimately result in customer satisfaction and...
Decades of experience with communications enterprises worldwide are the basis for this compilation of thought-leadership papers by EDS executives who ...
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cena:
126,11 |
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The Executive Guide to E-mail Correspondence: Including Dozens of Model Letters for Every Situation
ISBN: 9781564149107 / Angielski / Miękka / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The Executive Guide to E-mail Correspondence will show you how to rapidly transform basic writing skills into global communications expertise. Geared to the computer-toting professional with little patience for instructions and explanations, The Executive Guide to E-mail Correspondence fills the gap between academic training and real-world writing by providing you with a range of E-mail templates that you can instantly adapt to your business needs.
The Executive Guide to E-mail Correspondence will show you how to rapidly transform basic writing skills into global communications expertise. Geared ...
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cena:
65,47 |
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Case Studies in Organizational Communication 2: Perspectives on Contemporary Work Life Volume 2
ISBN: 9781572302082 / Angielski / Miękka / 403 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. An up-to-date collection of new case studies spotlighting the integral role of communication in today's workplace, this volume will succeed its highly acclaimed predecessor as a valued reference and teaching text. Based on first-hand observation, in-depth interviews, and survey research, some of the studies highlight creative and positive uses of different communication practices; others demonstrate how communication can hinder organizational functioning. Bringing complex situations to life, the book explores key questions about how and why people work as they do today in large...
An up-to-date collection of new case studies spotlighting the integral role of communication in today's workplace, this volume will succeed its highly...
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cena:
264,43 |
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Distinguished Asian American Business Leaders
ISBN: 9781573563444 / Angielski / Twarda / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Although there are other reference books about Asian Americans, no other book focuses solely on businesspeople. This collection of engagingly written biographies gives the details on the lives of 96 Asian men and women who have had successful business careers, giving information on their education, training, and career highlights and histories. The book provides valuable information as well as inspiration to students, from high school through university. Each biography concludes with references for further reading, and an appendix lists the people profiled by field of business, from... Although there are other reference books about Asian Americans, no other book focuses solely on businesspeople. This collection of engagingly writt... |
cena:
360,89 |
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Encyclopedic Dictionary of International Finance and Banking
ISBN: 9781574442915 / Angielski / Twarda / 336 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The Encyclopedic Dictionary of International Finance and Banking is a practical reference of proven techniques, strategies, and approaches. It covers virtually all important topics dealing with multinational bu siness finance, money, investments, financial planning, financial econ omics, and banking. In addition, it explores the application of comput ers, quantitative techniques and models, and economics to internationa l finance and banking. Shim presents the most current information, off ers important directives, and explains the technical procedures involv ed in this dynamic field. This...
The Encyclopedic Dictionary of International Finance and Banking is a practical reference of proven techniques, strategies, and approaches. It covers ...
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cena:
661,20 |
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The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions
ISBN: 9781578200955 / Angielski / Miękka / 232 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The Call Center Dictionary: The Complete Guide to Call Center & Customer Support Technology Solutions provides clear definitions of call center acronyms, terms, and technology. Key topics in this expanded and updated third edition include telemarketing, customer service, voice processing, switches, software, training, CRM, and call center management. It includes charts and checklists that provide invaluable guidance for planning and managing call center operations.
The Call Center Dictionary: The Complete Guide to Call Center & Customer Support Technology Solutions provides clear definitions of call center acrony...
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cena:
171,37 |
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The Dictionary of International Business Terms
ISBN: 9781579580018 / Angielski / Twarda / 400 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. First Published in 1998. Routledge is an imprint of Taylor & Francis, an informa company.
First Published in 1998. Routledge is an imprint of Taylor & Francis, an informa company.
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cena:
824,88 |
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The Resources of the Third World
ISBN: 9781579580148 / Angielski / Twarda / 396 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This is a survey of those countries that are considered to belong to the Third World or less developed countries, those that the World Bank classifies as low- or middle-income economies. The book analyzes the contribution that possession of resources makes to economic development. Guy Arnold defines resources in broad terms - not only the traditionally analyzed resources of agricultural and mineral wealth but also the less well studied resources of infrastructure and, especially, population, and the talents, education, and training of that population. In Part I, Arnold examines these...
This is a survey of those countries that are considered to belong to the Third World or less developed countries, those that the World Bank classifies...
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cena:
661,20 |
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The Japan Handbook
ISBN: 9781579580551 / Angielski / Twarda / 340 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Part of the Regional Handbooks of Economic Development: Prospects onto the 21st Century series which examine the key issues affecting the economic growth of regions in Asia. The series is designed to help the general reader understand a variety of complex factors - social, political and economic - that will bear on a region's economic growth as it moves into the 21st century.
Part of the Regional Handbooks of Economic Development: Prospects onto the 21st Century series which examine the key issues affecting the economic gro...
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cena:
710,17 |
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International Guide to Foreign Currency Management
ISBN: 9781579580650 / Angielski / Twarda / 325 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Financial managers rarely find a one-stop source for a complete course in currency management. Expanding on his book Currency Risk Management, Gary Shroup builds a practical foreign currency management programme. This extensive text covers everything managers and their consultants need to implement a programme, from trends in exchange rates to understanding price determinants. He discusses in detail the market for currencies, exposure and risk management, managing acounting exposure, and managing strategic exposure.
Financial managers rarely find a one-stop source for a complete course in currency management. Expanding on his book Currency Risk Management, Gary Sh...
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cena:
710,17 |
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International Encyclopedia of Technical Analysis
ISBN: 9781579580858 / Angielski / Twarda / 370 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Investors are divided into two types: those who belive that economic and financial fundamentals are the keys to investment success; and those who prefer some form or other of technical analysis. To serve those who use technical analysis, this work is a guide to all the major and minor technical analysis systems used by today's investors. The author discusses technical analysis systems in depth, with attention to the pros and cons of each. In addition a mini-dictionary of the terms, concepts and market issues that are part of the discipline of technical analysis is offered.
Investors are divided into two types: those who belive that economic and financial fundamentals are the keys to investment success; and those who pref...
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cena:
808,12 |
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The International Encyclopedia of Mutual Funds, Closed-End Funds, and Reits
ISBN: 9781579580865 / Angielski / Twarda / 376 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Funds and REITs are among the fastest-growing and most important investment vehicles used by huge numbers of investors who wish to capitalize on the stock market and real estate booms of the 1990s. This timely book provides authoritative information, both historical and conceptual, that will help to ensure the right investment choices as well as explain these vehicles to novices. The International Encyclopedia of Mutual Funds, Closed-End Funds and REITs is truly a publishing landmark: every conceivable concept, term, fund type, and strategy as well as a great array of individual funds and...
Funds and REITs are among the fastest-growing and most important investment vehicles used by huge numbers of investors who wish to capitalize on the s...
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cena:
440,75 |
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The Cis Handbook
ISBN: 9781579580889 / Angielski / Twarda / 350 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Examines key issues affecting the economic growth of the region.
Examines key issues affecting the economic growth of the region.
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cena:
416,26 |
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Central and Eastern Europe Handbook
ISBN: 9781579580896 / Angielski / Twarda / 350 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. First Published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.
First Published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.
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cena:
440,75 |
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International Dictionary of Banking and Finance
ISBN: 9781579581602 / Angielski / Twarda / 354 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This dictionary contains lists of keywords, terms, acronyms and proper names that bankers, financial managers, students, and business teachers use every day. Arranged in alphabetical order, the terms are defined so that readers may comprehend the meanings in terms of daily business activities or study.
This dictionary contains lists of keywords, terms, acronyms and proper names that bankers, financial managers, students, and business teachers use eve...
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cena:
181,17 |
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International Dictionary of Insurance and Finance
ISBN: 9781579581619 / Angielski / Twarda / 342 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. An insurance and finance manual for business professionals, consumers, business students, insurance professionals, and corporate risk managers. All aspects of international insurance, including health, life, property, casualty, marine, disability, business interruption, copyright and trademark protection, and a host of other insurance topics, are covered. Arranged in an easy-to-use alphabetical format, the dictionary provides a definition, explanation, and illustration of each term.
An insurance and finance manual for business professionals, consumers, business students, insurance professionals, and corporate risk managers. All as...
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cena:
685,68 |
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Guide to Business Info on Russia, the NIS, and the Baltic States
ISBN: 9781579583224 / Angielski / Twarda / 316 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. First Published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.
First Published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.
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cena:
440,75 |
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The Extracted MBA: A Topical Reference for the Contemporary MBA
ISBN: 9781581127355 / Angielski / Miękka / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
155,16 |
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The Dynamic Decision Maker: Five Decision Styles for Executive and Business Success
ISBN: 9781583480052 / Angielski / Miękka / 292 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. To make it in the corporate world, managers don't just have to know what decisions to make, they have to understand how decisions are made. The Dynamic Decision Maker presents five identifiable styles that compose the framework for managerial decision making.
To make it in the corporate world, managers don't just have to know what decisions to make, they have to understand how decisions are made. The Dynami...
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cena:
107,71 |
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Handbook of Research on Electronic Surveys and Measurements
ISBN: 9781591407928 / Angielski / Twarda / 420 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This handbook provides complete coverage of the challenges associated with the use of the Internet to develop online surveys, administer Web-based instruments, and conduct computer-mediated assessments. More than 50 renowned experts in this field have provided 58 comprehensive chapters, and the handbook contains more than 950 references to additional publications.
This handbook provides complete coverage of the challenges associated with the use of the Internet to develop online surveys, administer Web-based ins...
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cena:
995,01 |
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