Kategoria BISAC: Business & Economics >> Quality Control

The application of statistical methods in mass production make possible the most efficient use of raw materials and manufacturing processes, economical production, and the highest standards of quality for manufactured goods. In this classic volume, based on a series of ground-breaking lectures given to the Graduate School of the Department of Agriculture in 1938, Dr. Shewhart illuminated the fundamental principles and techniques basic to the efficient use of statistical method in attaining statistical control, establishing tolerance limits, presenting data, and specifying accuracy and...

Feedback is a rare commodity in organizational life, but it is key to managerial effectiveness. One increasingly popular vehicle for getting feedback from one's boss, peers, and subordinates is the multiple-perspective, or 360-degree, feedback instrument. Use of such an instrument can enhance self-confidence by highlighting individual strengths and can facilitate greater self-awareness by pointing out areas in need of further development. Because of the availability of so many feedback instruments, finding the best instruments for an organization's needs is difficult. This book presents a...

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.

Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you'll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area.

Packed with diagrams, cartoons, and real-life examples, What is Lean Six...

If you are baffled by why your company makes the same errors, would like to focus your employees' limited time on more valuable work, struggle to resolve an issue you know little about, or make sense of overwhelming new responsibilities-the answer to all of these common challenges, and many more, is business process improvement (BPI). The Power of Business Process Improvement: The Workbook complements the author's popular book, The Power of Business Process Improvement, published by the American Management Association (AMA). In The Workbook, Susan Page offers a streamlined approach to BPI by...

The extraordinary breakthrough management program--heralded by GE, Motorola, and AlliedSignal--that is sweeping corporate America with its unprecedented ability to achieve superior financial results.

Six Sigma is the most powerful breakthrough management tool ever devised, promising increased market share, cost reductions, and dramatic improvements in bottom-line profitability for companies of any size. The darling of Wall Street, it has become the mantra of Fortune 500 boardrooms around the world because it works.

What is Six Sigma? It is first and foremost a business process that...

Now more than ever, a company's success -- indeed its survival -- depends on a firmwide effort to create the best products and bring them to market quicker than competitors. Going beyond the traditional focus on design and production exclusively, product development expert Philip H. Francis provides senior managers with the methods and tools to orchestrate the entire enterprise for creating a legacy of product excellence. For the first time, Francis presents a holistic view of product creation--not just the core elements of engineering and industrial design, but also design's interface...

This book covers the area of un-paced and unbalanced production lines. You will find an up-to-date discussion of how designing these lines can be made more efficient by taking advantage of inherent imbalance-for example, operators who work at different speeds-a concept that has traditionally been seen as an obstacle to efficient production. A series of experiments are presented to illustrate the issues involved in improving performance through production line imbalance.

'Managing food safety risks is becoming a prerequisite for participation in international trade, and taking advantage of trade opportunities is an important element in the World Bank's strategy to reduce poverty.' - Mr. Robert L. Thompson, Director, Rural Development, World Bank Food safety requires investment in a comprehensive system covering the provision of information, training and infrastructure development. Without this investment, the developing countries will not reap the necessary benefits. 'Food Safety Issues in the Developing World' examines three main issues: what food security...

To succeed in its mission to reduce poverty, the World Bank continually adapts its policies and practices to a rapidly changing world. To do this, it seeks reliable and objective information on the effectiveness of its operations. This volume presents an overview of the World Bank Group operations and evaluation criteria and strategies for assistance. The World Bank's new evaluation strategy emphasizes achieving results in the field. Evaluation is a key tool to support results-based management, the purpose of which is to provide a framework for strategic planning and management based on the...

Unlock new levels of quality, performance, customer service, and profits

Written specifically for managers with little or no experience on the subject, Six Sigma for Managers, Second Edition, provides step-by-step guidance and examples for implementing a Six Sigma initiative.

Written specifically for today's busy manager, Briefcase Books feature eye-catching icons, checklists, and sidebars to guide managers step by step through everyday workplace situations.

• Updated with the latest in implementation strategies and tactics, tips from insiders in the...

When approached from the Lean perspective, Henry Laurence Gantt's Organizing for Work provides a window into the American origins of the 2nd Pillar of Lean - Respect For People. Henry Gantt, the creator of Gantt charts, galvanized the human aspect of efficiency with razor sharp clarity. Production improvements go astray because we have "ignored the human factor and failed to take advantage of the ability and desire of the ordinary man to learn and improve his position."