If your workplace feels like a battle zone and colleagues sometimes act like adversaries, you ore not alone. Today four generations glare at one another across the conference table, and the potential for conflict and confusion has never been greater.

• Traditionalist employees with their "heads down, onward and upward" attitude live out a work ethic shaped during the Great Depression.
• Eighty million Baby Boomers vacillate between their overwhelming need to succeed and their growing desire to slow down and enjoy life.
• Generation Xers try to prove...

To produce changes that last beyond the classroom, training games must engage restless audiences, keep them interested--and make learning fun

The Big Book of Humorous Training Games uses witty, engaging games to create memorable lessons in numerous basic training topics, including customer service, teambuilding, creative problem solving, time management, and more. Step-by-step instructions work with dozens of reproducible handouts and worksheets help trainers and speakers minimize preparation time--and maximized training success.

Recruiting on the Web is the most comprehensive and advanced guide to Internet recruiting available anywhere. It explains the best practices, creative ideas and recruiting tools used by the most forward-looking companies and professional recruiters to lower their recruiting costs, slash cycle time, and hire the very best candidates via the Web.

Recruiting on the Web will help recruiters and Human Resources professionals plan a Web-based recruiting campaign to quickly fill a position with the right candidate. It will also help managers, executives, and small-business...

A PAPERBACK ORIGINAL

Frontline techniques and strategies for making employees feel appreciated and improving their performance at every level

Internationally known motivational author and speaker Barbara Glanz provides managers and supervisors with innovative techniques for engaging, developing, and motivating employees. Glanz outlines a framework based on the CARE model--Creative Communication, Atmosphere and Appreciation for all, Respect and Reason for being, Empathy and Enthusiasm-- for understanding what employees really want from managers. The book is based...

The breakthrough approach for aligning people with strategy for higher profits

Organizations that select, develop, deploy, manage, and motivate their people to produce outstanding business results have an extraordinary competitive advantage that others can't copy. Backed by Mercer's nine-year, $10 million study of leading companies around the world, Play to Your Strengths shows how to leverage a company's human capital strategy into business results that are measurable and profitable and that will create exceptional, enduring competitive advantages.

This...

100 ways to dramatically enhance training.

New Ideas--AAA of Stress Management--Brainstorm--Shuffling Papers--Overcoming Fear--These are the names of just a few of the 100 reproducible games you'll find in this lively, inventive collection of instructional aids from the best-selling training author Gary Kroehnert. Perfect for developing employees' abilities in communication, teamwork, initiative, stress and time management, creativity, and more, 100 Training Games makes role plays more effective, simulations more realistic, and exercises more fun

Each game is...