Based on original empirical research and narratives from qualified nurses, this book introduces the concept of emotional labour and its historical and political context. It provides an original, but easily recognisable typology, and emphasizes that it is a complex, messy, opaque emotion that drives emotional labour within the healthcare setting.
Based on original empirical research and narratives from qualified nurses, this book introduces the concept of emotional labour and its historical ...
Do nurses still care? In today s inflexible, fast-paced and more accountable workplace where biomedical and clinical models dominate health care practice, is there room for emotional labour?
Based on original empirical research, this book delves into personal accounts of nurses' emotion expressions and experiences as they emerge from everyday nursing practice, and illustrates how their emotional labour is adapting in response to a constantly changing work environment.
The book begins by re-examining Arlie Hochschild s sociological notion of emotional labour, and combines it...
Do nurses still care? In today s inflexible, fast-paced and more accountable workplace where biomedical and clinical models dominate health care pr...