Presents a series designed for members of the public who want how to guidance in situations that would normally require expert advice.

"Customers Are the Answer to Everything" is changing the way businesses throughout the world think about how to create new customers. This book brilliantly illuminates how to get customers to choose a business over and over.

A Companion to Nineteenth-Century Britain presents 33 essays by expert scholars on all the major aspects of the political, social, economic and cultural history of Britain during the late Georgian and Victorian eras.

• Truly British, rather than English, in scope.
  
• Pays attention to the experiences of women as well as of men.
  
• Illustrated with maps and charts.
  
• Includes guides to further reading.

Overcoming Postnatal Depression uses the proven and trusted five areas model of cognitive behavioural therapy (CBT). By bringing together specialists in postnatal depression and with the use of self-help resources, this book addresses all the common challenges faced by women during times of low mood after having had a baby.

• CBT workbooks easy to use, practical, photocopy them for use in your own life or job
• Written by award-winning authors and experts
• Proven to work through years of research and practice
• Step-by-step success follow the plan, see...