In a difficult economic climate it is more important than ever to manage bad behaviour in the workplace and minimize the damage negative and destructive employees can have on an organization. This book looks at the problems companies can face but also shows how to resolve these issues and work towards a positive outcome.

Coaching, training, mentoring and development are all about helping staff to learn, whether it is new knowledge, skills or adapting to the cultural attitudes of the organization. This book critically analyzes the methods and instruments available for those who want to learn and those who want to encourage their employees to learn. It avoids jargon and aims to make the theory and practice of learning more easily understood and therefore accomplished.

Taking Hegel's famous " Master-Slave Dialectic " as its starting point, this wide-ranging book examines portrayals of masters, slaves and servants in works by Carlyle, Dickens, Eliot, Collins and others. The questions raised about modern mastery and slavery are pursued in relation to intriguing nineteenth-century figures as the American slave-holder, the musician, the demagogue and the Jew.

It is not always possible to interview or meet people face-to-face before significant negotiations or decisions have to be made. They may be business competitors or candidates for an important leadership role. Revealed is a book for those who need to assess others and make decisions about people, without being able to meet and interview them