This book focuses on quality improvement and shows how to lead practice and show improvement.

It's been a thrilling ride so far for the Magnificent Dancing Circle Snails! Once just an ordinary bunch of snails, they now shot to worldwide fame thanks to some help from their human friends. With their stellar celebrity status came lots of terrific adventures and new friends. Surely it must be time for a well-earned rest now? But as a new year begins, there's a whole lot more in store for this shell-wearing dance troupe. The Circle Snails are about to find themselves slap-bang in the middle of the many wonderful festivals and celebrations happening throughout the year. From haggis to...