""An extremely informative and useable book covering many aspects of communication ... highly recommended for students and practitioners in the mental health field, whether nurses or not."
Mental Health Practice

"Learning to communicate effectively is vital for all nurses ... This exciting new book, with an accessible and engaging style, provides nurses working in mental health, with a valuable and comprehensive introduction to successful communication."
Martina Mc Guinness, Nurse Practice Development Co-ordinator, HSE Dublin, Ireland

"The book is thought provoking and provides...