To be a successful manufacturing operation, employees must eliminate equipment and production related losses. However, most shopfloor workers don't have the necessary skills to perform the problem-solving tasks that accomplish this goal. They must be trained in the proper methods for logically and systematically discovering the root causes of a situation.

Based on the firsthand experiences of author Bob Sproull, Process Problem Solving: A Guide for Maintenance and Operations Teams presents a precise methodology for understanding problems in a manufacturing environment. The book...