Featuring a corpus of conversations from the UK and USA, this overview of the characteristics of workplace discourse and the approaches needed to analyze them, pays particular attention to interactions with a more social focus, such as office gossip.

The Language of Work: examines how language is used in business and the workplace, looking at a range of situations and data, from meetings to negotiations, official reports to emails between colleagues explores representations of work in job adverts, TV programmes and advertising looks at how people in business interact through small talk, politeness, customer care and management-employee relationships is illustrated with lively examples taken from the real world and includes a full glossary features a useful section on entering the world of work, including advice on CV writing, job...