Written for the citizen consumer, healthcare professional and employer who asks: "What is health reform going to mean for me?" If you want to know more, this is the book for you. It is written in response to politicians attempting to hijack healthcare at the expense of the American people. As both a physician and economist, Dr. Smith plainly lays out the problems and real, workable solutions. With clinical and administrative experience, Dr. Smith has worked in every area of healthcare, from hospitals to insurance companies. She has seen what's worked and what hasn't in the United States,...

Written for the citizen consumer, healthcare professional and employer who asks: "What is health reform going to mean for me?" If you want to know more, this is the book for you. It is written in response to politicians attempting to hijack healthcare at the expense of the American people. As both a physician and economist, Dr. Smith plainly lays out the problems and real, workable solutions. With clinical and administrative experience, Dr. Smith has worked in every area of healthcare, from hospitals to insurance companies. She has seen what's worked and what hasn't in the United States,...

Implement demand driven smart metrics to drive and sustain dramatic gains in flow and improve ROI performance

What if the objective of minimizing unit product cost that is hard coded into all reporting and measurement systems is simply "bad math" that drives decisions and actions that destroy ROI?

In today's volatile, globally competitive environment, new decision-making tools are required to monitor, measure, and improve total organizational performance. Adherence to "old" operational rules, tools, and behaviors is killing competitiveness in most enterprises. A fundamental shift is...