The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. "Managing Public Services, Implementing Changes A Thoughtful Approach 2e," is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains why as well as how .
The second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing innovation,...
The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. "Managing Publ...
