Public libraries have many valuable resources for diving into a patron's lineage and family history, yet librarians themselves are sometimes not fully acquainted with all the tools available. The good news is that you don't have to be a genealogist to help patrons find the research information they need to get in touch with their roots. In this book Schultz, an experienced genealogy librarian, guides librarians through the process, providing an overview of heritage research, with an explanation of the differences between genealogy and family history; step-by-step instructions for finding...