David Kurt Herold (Hong Kong Polytechnic Harmeet Sawhney (University of Indiana, Leopoldina Fortunati (University of Ud
The disjuncture between the design intent of the developers of ICTs and the needs of the users has often led to surprising use of new technologies, as users have refused to become mere agents of the designers. Individual users have adopted their own uses of ICTs based on the complex webs of relations and meanings in which they function as social actors. Instead of adjusting these webs to new ICTs, they have fit the ICTs into their pre-existing social webs, often resulting in imaginative and creative uses of new technologies, not envisaged by the original designers. The contributions in...
The disjuncture between the design intent of the developers of ICTs and the needs of the users has often led to surprising use of new technologies, as...