With mediations throwing up so many different scenarios and no one mediation following the same structure as another, how do mediators know which questions to ask and when? Innovative in its approach The Mediator's Toolbox for Developing and Asking Questions provides mediators with a new model that enables them to manage the relationship between the disputing parties by `drilling' down into their issues and identifying their needs using effective questioning thereby ensuring that the most successful outcome is achieved at the mediation. Developed by the author, the `S Questions Model'...