When systems thinker Barry Oshry felt dismissed and disregarded by an organization that had meant so much to him, rather than simmer and sulk, he struck back with a remarkable weapon. He wrote a letter. It was a most unusual letter, a letter to a system in whole and in parts. It was addressed to specific individuals, to leaders and members, past and present, and, in its way, it was addressed to all of us who have ever suffered indignities at the hands of our organizations. In this anniversary edition, with a new introduction and additional information and analyses, Oshry continues to...