* Provides step-by-step guidance for students who will be conducting their first surveys to collect factual information, measure attitudes, and evaluate products, services, and programs using questionnaires. * Each chapter is structured around easy-to-follow guidelines. * Numerous examples illustrate the guidelines. The examples are on timely topics of interest to students. * This short book is an ideal supplement for guiding students through a class project. At the end of Chapter 1, they write the objectives for their questionnaires. They then follow the guidelines in...